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Director of Banquets

Marriott Syracuse Downtown

100 East Onondaga Street
Syracuse, NY 13202

Hotel de 261 Habitaciónes
Gestionado Por Crescent Hotels & Resorts
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Compensation: 85.000 $ por año, Tiempo Completo

Description

We are looking for our next great team member to join us as a Director of Banquets in our Banquets department. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Director of Banquets to hire, train and direct the banquet staff in servicing all banquet activities, including banquet equipment inventory, in order to ensure a successful function, profitability and repeat business

Here is what you will be doing each day as a Director of Banquets:

  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communications, and ongoing staff development. Recommend discipline and/or termination when appropriate.
  • Supervise the set up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Maintain and control banquet equipment inventory, including but not limited to china, cutlery, glassware, and linen. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
  • Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
  • Supervise clean up of function room and proper breakdown and storage of equipment, including maintaining and updating inventory.
  • Enter billing information into point of sale/automated sales system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.
  • Evaluate event outcomes to identify areas to achieve maximum profitability and over-all banquet event success to include controlling costs and quality of service.
  • Have strong understanding of union contract and schedule accordingly and to needs of business.
  • Review BEO’s thoroughly and collaborate with Director of Catering & Head Chef to execute events to meet and exceed guest expectations.
  • Communicate regularly with Head Chef on the timing of meal courses to be served to ensure staff are ready and prepared.
  • Perform any other job-related duties as assigned.

Does this sound like you?

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Knowledge of all applicable federal, state and local health and safety regulations. Ability to grasp, lift, carry or transport up to 50 pounds. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

  • Director of Banquets must have open availability, especially on weekends.
  • Experience in a supervisory role in a large banquet/events site as a manager or director required.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Experience in a supervisory role in as large banquet/events site as a manager or director.

Experience
  • Required

    4 years:

    Experience in a supervisory role in as large banquet/events site as a manager or director.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Publicado 2 De Abril De 2026

Acerca de Marriott Syracuse Downtown

Magnificently restored hotel in downtown Syracuse

Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. We offer savory breakfast, lunch and dinner at our three on-site restaurants. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services.

Acerca de Crescent Hotels & Resorts

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family

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