Delaware North at Great American Ball Park

100 Joe Nuxhall Way
Cincinnati, OH 45202

Concesión

Gestionado Por Delaware North

Guardar este trabajo

Compensation: 20,00 $ a 25,00 $ por hora, Tiempo Completo

The opportunity

Delaware North Sportservice is searching for a full-time Premium Services Lead Supervisor to join our team at Great American Ball Park in Cincinnati, Ohio. As a Premium Services Supervisor, you will lead a team of attendants, ensuring our luxury suites are clean, stocked, and ready for game day. You’ll experience the game day excitement, learn and grow your leadership skills, and be part of a team committed to creating moments that last.

Pay

$20.00 – $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

Supervises and coordinates premium club, suite, or restaurant staff, including training and providing constructive and corrective feedback as needed
Creates a positive and memorable guest experience by delivering professional and courteous service and maintaining a clean, organized, stocked, and safe area
Receives and facilitates any premium guests’ and attendants’ requests and orders
Analyzes and resolves problems with team members, guests, and the operation with the assistance of the Food and Beverage Manager
Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests’ questions
Ensures all game day food and beverage orders arrive promptly and quickly addresses any discrepancies with the appropriate area
Responsible for performing the end-of-month inventory for the suite pantry

More about you

A minimum of 2 years of supervisory experience in a front-of-house restaurant or food service position, in a high-volume environment, is required
Previous experience with a point-of-sale (POS) system required
Excellent guest service skills
Strong time management and organizational skills
Ability to work accurately, efficiently, and courteously in a high-pressure environment
Good communication and training skills; ability to teach others as well as delegate tasks
Basic math skills; ability to accurately account for cash and inventory
No college degree required

Physical requirements

Ability to lift to 50 pounds for set-up, service, and clean up of the suite
Ability to stand and walk for the entire length of the shift, including walking up and down stairs and lifting as needed

Shift details

Days
Evenings
Holidays
Weekends
Events

Publicado 13 De Abril De 2026

Acerca de Delaware North at Great American Ball Park

Who we are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Acerca de Delaware North