Assistant General Manager
Hilton Garden Inn Atlanta Marietta
3045 Windy Hill Road
Atlanta,
GA
30339
The Assistant General Manager is responsible for operating the hotel in the General Manager's absence. Duties include A/R, A/P, Payroll, Staff Training, overseeing F&B orders for accuracy, ordering office supplies, daily bank and safe audits, and front office scheduling.
Requirements:
- Ensure the guests receive a high level of service and associates are satisfied.
- Review and follow up on property GSS scores and comments.
- Oversee managers in the hotel such as the Front Desk Manager, the Executive Housekeeping Manager, the Maintenance Manager, and the Director of Sales.
- Manage the flow of labor between departments when scheduling to support effective management of the Labor Budget and achievement of profitability goals.
- Managing Profitability - Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
- Ensure that managers and associates maintain hotel cleanliness and maintenance.
- Ensure compliance with hotel brand standards.
- Prepare for QA audits
- Helping create the culture in the hotel to ensure that the hotel complies with accounting standards.
- Coach, counsel, discipline, train, and mentor managers and associates to deliver excellent performance to reach their personal development goals.
- Interview, hire, and train associates at all levels in the hotel.
- Ensure all areas of the hotel are inspected daily for compliance with Hilton and County standards and policies.
- Walking the property to ensure public spaces, grounds, work, and kitchen areas meet sanitation and cleanliness/maintenance standards.
- Participate in customer recognition events to drive sales.
Job Requirements
Complete understanding of hotel operations.
Excellent leadership skills with management and hourly staff.
Excellent customer service skills.
Excellent written and oral communication skills.
Excellent presentation skills
Excellent organization skills
Excellent computer system skills.
High Energy.
Professional image, is communicated through demeanor, dress, and communication.
Available to work when needed, including weekends, holidays, and nights.
Acerca de Hilton Garden Inn Atlanta Marietta
Minutes from SunTrust Park ballgames
We're in Wildwood Business Park, steps from local companies and four miles from Dobbins Air Reserve Base. When it's time to relax, enjoy Atlanta Braves games at Truist Park and shopping at The Battery Atlanta, both two miles from our door. We have a restaurant, 24-hour shop, and seasonal outdoor pool.
Acerca de LRP Hotels LLC
About LRP
Formed in 2009, LRP Hotels is rich with history in the hotel industry, most of which is derived from its founding member Roger Patel. Our vision, intent, and goal are to always provide the highest quality of services and products to our guests wherever we hold presence. With only two properties in our name back in 2009, our modest growth of operating at most a dozen properties has been due to our commitment to maintain our family-oriented culture. LRP Hotels is a family and we strive to treat our team members with love and respect. It’s a unique and rewarding environment that we have long harbored. Our team members are what make us the successful group that we have been.
Our guests and hotels are what fuel our passion in hospitality. Commitment to deliver excellent service and product keeps us perennially engaged in the ever-evolving hotel industry. Technological advances coupled with creativity in growth are fundamental part of our industry. We have espoused these trends wholly and have integrated them as part of our culture. Hospitality is inherently our way of life and the joy that comes from being in the industry makes us go and strive to be better each day.