House Attendant
Hampton Inn Philadelphia Center City / Convention Center
1301 Race Street
Philadelphia,
PA
19107
Opportunity: House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Your Growth PathHousekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager
Your Focus- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High Schooldiploma preferred.
- Previous housekeeping experiencerequired or equivalent training preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
- Usage of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Acerca de Hampton Inn Philadelphia Center City / Convention Center
At A Glance
Welcome to the Hampton Inn Philadelphia Center City-Convention Center hotel, newly renovated in April 2018. We are conveniently located across the street from the Pennsylvania Convention Center.
Our downtown location is within walking distance to the city's best restaurants, shopping and attractions.
We are known for our unbeatable value and convenience. Guests enjoy our complimentary hot breakfast buffet and free WiFi, and our expanded fitness center is sure to please even the most seasoned gym-goers. All of our well-appointed guest rooms include a microwave and mini-refrigerator for comfort and ease.
We offer dinner at our on-site restaurant, Pub 1301, open every evening to serve casual, American fare with a full bar service.
- Adjacent to the Pennsylvania Convention Center in downtown Philadelphia
- Within walking distance of Philadelphia Chinatown, Independence Hall, the Liberty Bell, museums, and major hospitals
- 250 guest rooms and suites; accessible rooms available
- 3,753 sq. ft. of flexible meeting and event space
- On-site bar and lounge, Pub 1301
Acerca de HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
