Guest Service Agent
Country Inn & Suites by Radisson, Bentonville South
4304 W Walnut Street
Rogers,
AR
72756
Discounted Hotel Rooms
We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and
are looking to join a positive environment are encouraged to apply.
Key attributes and responsibilities of the position include:
Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness,
accommodation, courtesy, honesty, and professionalism
Demonstrates good communication skills and helps ensure optimum communication between all guests, all
shifts, departments, and management
Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance
with legal requirements and company standards
Ensures accurate processing of charges and completes/balances end of shift reports with full handover to
next shift
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest
messages thoroughly and accurately, and notifies guests of messages
Observes safe cash handling procedures required by company policy and is responsible for the cash drawer,
cash, and credit card information transactions for the shift
Takes and records advance reservations accurately and confirms requests
Maintains a clean and organized lobby and front desk area including restocking coffee and amenities
Qualifications:
Experience in other hotels or a comparable service industry dealing with customers
Prior PMS system experience a plus!
Acerca de Country Inn & Suites by Radisson, Bentonville South
Enjoy friendly service at our hotel in Rogers off I-49
Stay at the Country Inn & Suites by Radisson, Bentonville South - Rogers, AR off I-49 for easy access to Walmart’s corporate headquarters, Crystal Bridges Museum of American Art, and scenic Beaver Lake. Our award-winning service and accessible location make it easy to relax during your trip. Families love the indoor pool and the free cookies in the lobby, while business travelers appreciate the free Wi-Fi and 24-hour business center at our hotel.
Need some stress relief? Crush a workout in the fitness center, or enjoy a soothing soak in the hot tub. If you prefer to unwind in the comfort of your room, each room and suite features the enhanced comfort of a Serta Perfect Sleeper® bed.
Acerca de Helix Hospitality
Helix Hospitality started from humble beginnings. Our founders - filled with hope and committed to hard work - began as operators, running and managing a single hotel in Montgomery, Alabama.
Over time, they began to assemble a team of dedicated individuals who shared their vision and strong work ethic. Technology systems were developed, common practices implemented, and a culture of value and respect flourished. As their aspirations grew alongside the business, they knew that true success could only be achieved by sticking to the values that guided them in those early days.
Today, those same values are still at the core of everything we do. As the hospitality industry changes and evolves in the years to come, Helix Hospitality will continue to thrive by relying on the strong foundation established over two decades ago.
While our portfolio has grown to include 11 hotels and 1114 rooms, and our team is now over 300 employees strong, our same culture and values are still at the core of everything we do. As the hospitality industry changes and evolves in the years to come, Helix Hospitality will continue to thrive by relying on the strong foundation established over two decades ago.
Other Job Openings
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Guest Service Agent
15,00 $ a 18,00 $ por hora