Senior Sales Manager

Senior Sales Manager

Reports to: Executive Director of Sales

Salary: $110k - $125k

Fouquet’s New York is looking for a motivated and passionate Senior Sales Manager with 2 - 3 years hospitality experience in a selling role who will report to the Executive Director of Sales and is responsible for business generation as it relates to prospecting and growing our luxury travel trade & entertainment business on behalf of Fouquet's New York.

Responsibilities include, but are not limited to:

• Promote, prospect and secure new business from travel advisors within targeted accounts.
• Drive and increase our VIP entertainment business
• Create strategic sales trips with robust sales call programs outside of GSO organized roadshows
• Host site tours and entertain clients on property
• Be familiar with Fouquet’s New York sales policies and selling techniques with a strong emphasis on maximizing occupancy and average daily rate (ADR)
• Follow internal procedures and communicate regularly with various departments involved in servicing guests to ensure all VIP pre-arrival details are in place to ensure guest expectations are met.
• Field inquiries and send proposals to close the business
• Identify and target new travel advisors & entertainment travel buyers that will generate potential new business.
• Demonstrate excellent presentation skills and creative selling techniques on sales calls and site inspections
• Identify accounts on Agency 360 to grow market share and provide 30/60/90-day action plans
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
• Uncover potential leads on behalf of sister properties and the company.
• Treat active selling, solicitation, and business development as #1 job priority
• Schedule activities effectively and meet deadlines.
• Organize sales calls and trips in a cost and time-efficient manner and within compliance of established budgets.
• Plan activities in advance. Ability to coordinate special events, promotions and other required management duties as assigned.
• Establish and maintain strong Delphi/Thynk hygiene including account creation, account traces, contact information, client email lists, bookings, etc.
• Understand and maximize the utilization of all automated sales and reservations systems (Opera)
• Participate in sales meetings and revenue meetings as required.
• Respond and maintain effective communication with all potential and existing clients.
• Follow up on all pending and currently booked business details in a timely manner.
• Generate weekly sales recaps of current and upcoming sales activities
• Interact with clients & guests to obtain feedback on product quality and overall service experience
• Cultivate lasting relationships with clients to grow their loyalty
• Demonstrate working knowledge of comp set’s product, strengths, & weaknesses in order to differentiate Fouquet’s New York and win the business

Preferred Qualifications and Skills:

• A Bachelor’s Degree or Hospitality Management Degree qualification is preferred.
• Luxury Hotel Sales relevant experience preferred (minimum of 2-3 years’ experience in luxury travel trade selling role)
• Ability to work full time on site
• Must have the ability to travel as needed
• Proven sales track record
• Excellent oral and written communication skills expected in a luxury hotel environment
• Demonstrates proficient computer skills and working knowledge of OPERA, Delphi, Google Applications, Microsoft
• Office (Excel, Word, PowerPoint).
• Demonstrates in-depth knowledge of luxury travel trade and best industry practices
• Guest & client service oriented with a high-level attention to detail
• Capacity to multi-task and work under tight deadlines

The Senior Sales Manager primary function is to solicit for travel advisor and entertainment sales opportunities, and close good business. The goal is to grow revenue by account in order to meet or exceed room revenue goals to support maximizing profits for the hotel company.

Annual salary range $110K to $125K depending on years of experience plus an annual performance bonus incentive plan

Job Type: Full-Time

Benefits: Health/Vision/Dental Insurance/Life Insurance/Paid Time Off

Fouquet’s New York is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.