Spa Desk Reception and Boutique Store Clerk
Cheeca Lodge and Spa
81801 Overseas Highway
Islamorada,
FL
33036
Job Description
Spa Reception & Retail Attendant at Cheeca Lodge & Spa: Creating Seamless Guest Experiences
Located in Islamorada, Cheeca Lodge & Spa invites a dynamic Spa Reception & Retail Attendant to bridge our serene spa and vibrant retail boutique. This role is ideal for those who excel in providing exceptional guest service in both spa and retail environments.
Position Overview: This is a dual position - you will work some days in our Spa and some days in our Boutique Store.
Key Responsibilities
Spa Desk Operations:
- Greet and check in spa guests, schedule/modify appointments, and ensure guest satisfaction.
- Maintain cleanliness and readiness of the spa areas including the fitness center, locker rooms, and lounge.
- Stay informed about all spa services, operation times, and retail merchandise.
- Sell products, maintain display areas, and restock as needed.
- Manage charges to accounts and handle payment methods.
Retail Boutique Duties:
- Welcome customers warmly, assisting them in finding perfect gifts and introducing exclusive Cheeca products.
- Provide expert advice on products, process sales transactions using our POS system, and maintain the visual appeal of the shop.
- Craft attractive merchandise displays to highlight new arrivals, seasonal selections, and exclusive offers.
- Manage inventory and address customer inquiries with professionalism to ensure a satisfying shopping experience.
Requirements:
- Experience in retail or customer service, preferably in a boutique or gift shop.
- Strong communication skills, friendly demeanor, and a passion for providing exceptional guest service.
- Detail-oriented with creative merchandising skills, particularly in displaying exclusive products.
- Ability to multitask effectively in a dynamic environment.
- Proficiency in basic math and experience with POS systems.
Why Join Cheeca Lodge & Spa: As a Spa Reception & Retail Attendant at Cheeca Lodge & Spa, you contribute to our culture of excellence and relaxation. This position offers the unique opportunity to engage with guests in multiple settings, enhancing their experience from spa relaxation to retail satisfaction. Join us and grow your career in a supportive environment dedicated to hospitality and guest service.
Acerca de Cheeca Lodge and Spa
WELCOME TO CHEECA
A Legendary Tropical Hideaway
Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.
The Legend of Our Grand Florida Keys Hotel Resort
You've found it...the crown jewel of Islamorada Florida Keys hotels.
Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.
The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows.
Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.
Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel and famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.
In 2005, Cheeca Lodge underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.
Acerca de Northwood Hospitality
Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.
People are our Passion
Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.
Our Purpose
Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.
Our Mission
Our mission is to maximize asset value creation and performance.
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