Photo of Hilton Garden Inn Boston/Waltham, Waltham, MA

Operations Manager

Hilton Garden Inn Boston/Waltham

450 Totten Pond Road
Waltham, MA 02451

Hotel de 148 Habitaciónes
Tiempo Completo

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! 

T.E.A.M = Together Everyone Achieves More

About the Role: Seeking a guest focused and numbers driven Operations Manager with leadership skills to join our TEAM. If you're looking for a rewarding management role and enjoy providing excellent customer service, consider this exciting new opportunity!  

TEAM Benefits:

  • Bonus eligible
  • 401k 
  • Health/Dental/Vision/Life/Voluntary Insurance 
  • TEAM and Travel Discounts 
  • Vacation/Well/Holiday Pay 
  • Career Advancement Opportunities 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities: In this role you will be responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the company. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Requirements:

  • Minimum of three to five years’ related experience 
  • At least 2 years of supervisory experience in a hotel setting
  • 1 or 2 years of F&B and Front Office experience
  • Previous multiple department supervisory experience
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) preferred 
  • Schedule flexibility is a must
  • Have excellent English communication skills and able to read, write and speak fluently
  • Driver's license 
  • Experience with maintaining a budget and labor controls and costs
  • Customer service and interpersonal relations

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.

$65k/yr

Publicado 22 De Mayo De 2026

Acerca de Hilton Garden Inn Boston/Waltham

At A Glance

Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps guests make the most of their time in the area. Great transport links keep them in easy reach of some of the area’s top sites and attractions.

Guests can stay connected with complimentary WiFi and a 24-hour business center. They can head to the fitness center for a workout or take a dip in the pool. We offer a cooked-to-order breakfast and delicious dinners at the Great American Grill®. Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for a visitor's next Boston meeting or celebration.

  • Waltham hotel in the heart of the Route 128 technology belt
  • 30 minutes from Boston
  • Complimentary WiFi and 24-hour business center
  • Indoor pool and fitness center
  • Four flexible function rooms including a Presidential Ballroom