Security
Homewood Suites by Hilton Asheville-Tunnel Road
88 Tunnel Road
Asheville,
NC
28805
As Security personnel, you help provide our guests with a safe and quiet place to sleep. Regular rounds of the parking lots and hotel public areas are needed, so walking is a big part of the job. You will also be asked to help deliver items to guests if they need anything.
AREAS OF RESPONSIBILITY
- Provide superb customer service at the highest possible level imaginable.
- Able to follow instructions on the first request.
- Attention to detail is an absolute must.
- Must have the ability to get along with others from diverse backgrounds and beliefs.
- Know all emergency and safety procedures for the hotel. Supportive Areas- Keep up-to-date all current information regarding your department, as well as other departments.
- Attend all Department and General Meetings.
- Never give out any guest or associate information.
- Communicate parking procedures to guest/visitors and dispatch appropriate staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Deliver items to guests
- Making and logging rounds made and reporting to the appropriate person results.
JOB REQUIREMENTS
- Advanced, clear written and verbal communication, typing and computer skills.
- Superb organizational skills organized, flexible and outgoing.
- Must be able to handle multitasking.
- Must possess service forward attitude and disposition.
- Proven experience as a Security Guard or in a similar role, preferably in the hospitality industry
- Good problem-solving skills
- Strong customer service skills
- Availability to work overnight
- Able to make and record multiple rounds every hour of the parking lots and hotel public areas.
- Deliver needed requested items to suites requested by guests.
Security shifts needed covering would be Wednesday-Sunday 10 p.m. - 6 a.m.
BENEFITS:
Paid Vacation, Weekly Pay, Direct Deposit, Hilton Team Member Travel Program
EOE/Drug Free Place
Acerca de Homewood Suites by Hilton Asheville-Tunnel Road
Close to downtown Asheville treasures
Downtown Asheville is a two-minute drive, and the Biltmore Estate and Village is only three miles away. Enjoy dining, breweries, downtown, and shopping. River Arts District, Harrah's Cherokee Center - Asheville, and Orange Peel music venue are all within two miles. We offer a daily complimentary hot breakfast and an evening reception on Wednesdays.
Acerca de Asheville Hotel Group
Company History
South Asheville Hotel Associates, LLC was founded by a group of local business owners in Asheville, North Carolina with a mission to become the best hotel company in Western North Carolina. The partnership that was formed in 1989 has remained the same since its inception and has been integral in growing the portfolio from a single property to now consist of 4 award winning Hilton Family of Hotels properties. Having strong ties to the community has always been a cornerstone of our company and having an Asheville native and third generation hotelier at our helm makes that task even more personal.
Core Values
G: Growth through personal and professional development with integrity
U: Understanding and anticipating the needs of our guests and team members
E: Excellence achieved through and culture of respect and commitment
S: Service delivered with selfless actions
T: Trust in yourself
CAREERS
WHO WE ARE: OUR TEAM MEMBERS EXHIBIT A STRONG FOUNDATION OF HOSPITALITY, A GENUINE CARE FOR OTHERS AND OUR COMMUNITY.
Employee Benefits:
- Paid Time Off and Holidays
- Annual performance evaluations with a possible pay increase and developmental plan to inspire career growth within the company
- Heath Insurance*
- Employee Travel Program with discounts available at Hilton Family properties
- Dental, Vision, and Life insurance plans*
- Free Uniforms
- Weekly Pay
- Complimentary local attraction tickets
- Internal candidates are considered FIRST for advancement opportunities inside our company.
*Certain benefits do not apply to part time staff members