Photo of AC Hotel Ballantyne, Charlotte, NC

General Manager

AC Hotel Ballantyne

14819 Ballantyne Village Way
Charlotte, NC 28277

Hotel de 186 Habitaciónes
Gestionado Por Concord Hospitality Enterprises
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Description

Concord Hospitality is seeking an experienced and driven General Manager to lead a successful team and ensure exceptional hotel operations. This role involves hiring, motivating, and guiding management while serving as the key liaison between the hotel brand, owners, and Concord.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

Responsibilities:

  • Hire, mentor, and lead a passionate management team aligned with company values.

  • Oversee hotel operations, ensuring brand standards and training are met.

  • Manage budgets, supplies, and deadlines to achieve financial targets.

  • Represent the hotel in networking with city officials and community stakeholders.

  • Drive guest satisfaction scores (GSS) through effective leadership and service excellence.

  • Foster a positive work environment that rewards and recognizes team achievements.

Qualifications:

  • Proven experience as a General Manager.

  • Prior Marriott experience preferred.
  • Demonstrated strength in sales, networking, and driving performance.
  • Strong expertise in revenue management and optimizing profitability.
  • Excellent leadership skills, with a track record of hiring, developing, and motivating high performing teams.

  • Highly organized, detail-oriented, and results-driven with a focus on execution.

Why Join Concord?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Tuition assistance
  • Discounted hotel stays
  • Extensive training and career development opportunities

We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Pay range: $116,258 - $145,322

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Publicado 1 De Junio De 2026

Acerca de AC Hotel Ballantyne

Centrally Located in Ballantyne with Unparalleled Views

AC Hotel by Marriott Charlotte Ballantyne is a unique experience featuring 186 guestrooms with large picture windows providing views of Uptown Charlotte and the surrounding suburbs. Situated within Ballantyne Village, guests enjoy dining, shopping and outdoor activities including Carowinds Amusement Park just 7.5 miles away. Relax in our guestrooms with free WIFI, smart TV's, sleek furniture and premier bedding. Guest can de-stress in our yoga studio or state of the art fitness center located on our 8th floor. Recharge in the morning with our European inspired breakfast and locally sourced Forte Legato espresso bar. In the evening, unwind in our AC Lounge while enjoying tapas, Spanish wines, hand crafted cocktails and local craft brews. Our 16th floor Panorama Ballroom is our Crown Jewel with breathtaking views making it the ideal location for weddings, corporate or social events 

Acerca de Concord Hospitality Enterprises

Careers and Hospitality Job Opportunities with Concord

Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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