Director of Operations

The Director of Operations will oversee our Front Desk, and Housekeeping departments.  The Director of Operations will also play a key role in the accounting/financial duties for the property.  This position will have a heavy focus on Housekeeping daily operations.

Essential Functions:   

• Focus on housekeeping operation, including opening, closing and daily duties, etc.

• Focus on front office operation, including training, scheduling, daily duties, etc.

• Tour the operating departments, daily making adjustments as needed via department heads.

• Conduct weekly staff meetings, including weekly training sessions

• Meet all financial review dates and corporate directed programs in a timely fashion.

• Ensure that all department heads maintain budgeted productivity levels and Hotel standard checkbook accounting procedures.

• Develop managers for future advancement through competency training and corporate sponsored training programs.

• Participate in required M.O.D. coverage as scheduled.

• Maintain direct contact with and monitor the development of management trainees.

• Adhere to all Hotel policies and procedures and train new managers to ensure compliance.

• Oversee and assist in the Hotel's budget process as required.

• Ensure that training on Brand Standards is taking place in each department.

• Assist in creating a positive TEAM-oriented environment, which focuses on the guest, through employee development and motivation.

• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.

• Ensure complete processing of invoices daily by using the A/P process.

• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.

• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.

• Perform any other duties as requested by the General Manager