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Housekeeping Manager

The Luxury Collection Hotel Manhattan Midtown

151 West 54th Street
New York, NY 10019

Hotel
Gestionado Por Northwood Hospitality
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Compensation: 80.000 $ a 85.000 $ por año, Tiempo Completo

Job Description

The Housekeeping Manager is responsible for overseeing the daily operations of the hotel's housekeeping department. This includes managing staff, ensuring cleanliness standards, and optimizing operational efficiency. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to providing exceptional guest experiences.

Responsibilities

  • Staff Management:
    • Recruit, hire, and train housekeeping staff.
    • Develop and implement staff schedules to ensure adequate coverage.
    • Conduct performance reviews and provide feedback to staff.
    • Address employee concerns and resolve conflicts.
  • Quality Assurance:
    • Establish and enforce high standards of cleanliness and hygiene.
    • Conduct regular inspections of guest rooms and public areas.
    • Identify and address maintenance issues promptly.
    • Monitor inventory levels of cleaning supplies and linens.
  • Operational Efficiency:
    • Develop and implement efficient cleaning procedures.
    • Optimize staffing levels to maximize productivity.
    • Monitor labor costs and identify opportunities for savings.
    • Implement cost-effective cleaning solutions.
  • Guest Satisfaction:
    • Respond to guest complaints and requests in a timely and professional manner.
    • Ensure that guest rooms are cleaned and maintained to the highest standards.
    • Anticipate guest needs and exceed expectations.
  • Administrative Duties:
    • Prepare reports on departmental performance and financial metrics.
    • Maintain accurate records of staff hours and attendance.
    • Comply with all relevant health and safety regulations.

Qualifications

  • Proven experience as a Housekeeping Manager or similar role in a hotel or hospitality setting.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and a commitment to quality.
  • Ability to work flexible hours, including weekends and holidays.
Publicado 15 De Junio De 2026

Acerca de The Luxury Collection Hotel Manhattan Midtown

The Luxury Collection Hotel Manhattan Midtown is your home away from home on 54th Street. Explore the best if New York City just steps from the front doors of our luxury hotel, including Central Park, Carnegie Hall, The Museum of Modern Art (MoMA), and Radio City Music Hall. Our 562 suites offer a refined, residential experience - Complete with striking city views and up to 2.700 square feet of private accommodations. Epicurean delights await at Dabble our lobby-level restaurant enjoyed by hotel guests and New Yorkers alike.

Join a team where excellence is the baseline, and career progression is the goal. Working at the Luxury Collection - Midtown places you at the intersection of global prestige and local expertise. We offer more than a role; we offer a path toward leadership within one of New York's most distinguished hotels.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive. Together is how we succeed.

Benefits

At The Luxury Collection - Midtown, we value our Team Members and are committed to providing comprehensive and competitive benefits package.

Acerca de Northwood Hospitality

Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.

People are our Passion

Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.

Our Purpose

Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.

Our Mission

Our mission is to maximize asset value creation and performance.

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