Food and Beverage Supervisor

Pay

$22.00 – $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assist managers in the training and development of the team. 
• Ensure the work area is adequately stocked with all products and supplies needed for service. 
• Collaborate with managers concerning operational deficiencies. 
• Stocking all three food and beverage outlets on the property and maintaining neat and organized storerooms, completing inventory, assisting with promotions and events on site. 
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs while staying in compliance with local health standards.  
• Lead hourly staff in the daily performance of their duties and collaborate with the manager concerning operational deficiencies and areas in need of attention. 
• Greet guests positively and escalate concerns or complaints to management.  
• Ensure compliance with all departmental and organizational policies and procedures. 
• Assist with management of programming for the &More and Tara House and other events in the hotel. 
• Oversee catering events and assist clients with their requests.  

More about you

• Must be at least 21 years old to apply.  
• Two to three years of Food and Beverage experience required. 
• Experience with catering preferred.  
• Experience in a leadership role is required.  
• Experience in a bar/restaurant setting preferred. 
• Basic computer skills, including word-processing, spreadsheets, and email required. 
• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest’s goodwill.  
• High school diploma or GED required. 
• Must be available to work all shifts, including evenings, weekends, and holidays. 

Physical requirements

• Ability to lift or carry up to 30 pounds independently if needed.  
• Ability to stand or walk 100% of the time.  

Shift details

Days
Evenings
Holidays
Weekends
8hr shift