Photo of The Fraye, a Hilton Curio Collection Hotel, Nashville, TN

Bell Captain

The Fraye, a Hilton Curio Collection Hotel

1810 Broadway Street
Nashville, TN 37203

Hotel de 200 Habitaciónes
Gestionado Por Concord Hospitality Enterprises
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Description

  1. We are hiring a Bell Captain!

Responsibilities:

  • Maintain lobby, front door, bell stand, and luggage room cleanliness and order.
  • Markets the entire hotel when rooming a guest.
  • Maintains complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
  • Reads log book daily.
  • Keeps up-to-date on in-house groups and functions.
  • Follows all rooming procedures.
  • Issues proper luggage tags, stores bags properly, cross-reference when issuing.
  • Maintains vehicle maintenance records properly.
  • Ensures deliveries/luggage are brought to correct rooms.
  • “Posts up” - demonstrating a readiness to help.
  • Facilitates prompt handling of guest luggage and needs during peak periods.
  • Completes own share of last man duties, showing rooms, delivering messages, etc.
  • Assists in the maintenance upkeep of the bell closet and carts.
  • Works systematically so as not to lose luggage.
  • Operates bell carts with care, so as not to damage property or cause injury.
  • Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks.
  • Deliver guest valet laundry in a prompt manner.
  • Able to accurately give directions and information regarding the immediate and metro areas.
  • Reports tips daily.
  • Is a positive thinker and company driven.
  • Demonstrates thorough knowledge of all emergency procedures.
  • Ensures that all checklists and responsibilities are completed by the end of shift.
  • Must attend Service Excellence Class and obtain an 80% or higher in observations.

    Benefits

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publicado 18 De Junio De 2026

    Acerca de The Fraye, a Hilton Curio Collection Hotel

    Your base for exploring midtown Nashville

    Find us in Midtown, on Broadway, near many restaurants and bars. We are a 10-minute walk from the famous Music Row and under two miles from Bridgestone Arena, home of the Nashville Predators. Vanderbilt University is also nearby. Relax in a cabana by our outdoor pool and enjoy an evening at our rooftop bar.

    Acerca de Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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