Photo of Crowne Plaza Crystal City - Washington, D.C., Arlington, VA

Sales & Catering Coordinator - Holiday Inn/Crowne Plaza Crystal City - $23/hr

Crowne Plaza Crystal City - Washington, D.C.

1480 Crystal Drive
Arlington, VA 22202

Hotel de 308 Habitaciónes
Gestionado Por B.F. Saul Company Hospitality Group
Guardar este trabajo
Tweet
LinkedIn
Tiempo Completo
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
This position is responsible for supporting the hotel's rooms and catering sales efforts. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance. This position requires support of the direct sales effort. This is a position requiring direct customer focus and ability to support the selling of our products and services to a wide range of market segments. This position is also responsible for supporting client/corporate accounts.
Responsibilities:
  • Support Sales/Revenue Maximization: Provides administrative and general support to the sales team in a variety of activities including acts as secondary contact for group blocks; books and manages groups as needed; books individual reservations and qualifies for more business.
  • Guest Service: Support client satisfaction by ensuring catering service standards are met and clients' needs are responded to in a timely manner. Ensures effective communication of client needs from catering to appropriate operational departments. Resolves clients' complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.
  • Technical Acumen: Responsible for utilizing sales and catering tools/systems. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools, and other market intelligence.
  • Safety/Risk Management: Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
  • Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all applicable daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning.
Qualifications:
  • Education: High school diploma or GED required.
  • Experience/Knowledge/Skills/Abilities: Basic Microsoft Office experience required. Delphi experience desired.
  • Must be detail oriented, have ability to communicate well with, and be able to problem-solve with employees and guests.
  • Must be able to manage multiple priorities in a fast-paced environment.
  • Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
$23 - $23 an hour
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Publicado 3 De Julio De 2026

Acerca de Crowne Plaza Crystal City - Washington, D.C.


Visit the US Capital and Enjoy Washington, DC

Conveniently located at 1480 Crystal Drive, the Crowne Plaza Crystal City- Washington D.C. is just one mile from Ronald Reagan Washington National Airport. Take advantage of our complimentary shuttle from the airport to the hotel and our location, which is just four miles from the National Mall.

Only a minute ride from the hotel, the Crystal City Metro Station provides easy access to Washington D.C.'s most popular landmarks. Visit Arlington National Cemetery, the Lincoln Memorial, Thomas Jefferson Memorial, Vietnam Veterans Memorial, Martin Luther King Jr. Memorial, or one of the Smithsonian Institution's 17 free museums and zoo, including the National Museum of African American History and Culture. Washington sports fans can catch a Nationals game at Nats Park, or a Capitals or Wizards game at Capital One Arena.

Our seven distinct venues totaling 5,800 square feet of indoor event space, including our luxurious and spacious Grand Ballroom, is available for your unique gathering. For a package deal that takes care of your business needs, you can contact our Meetings Director here at the Crowne Plaza Crystal City-Washington D.C..

All of our guest rooms have complimentary Wi-Fi, flat screen TVs, satellite or cable channels, and ergonomic work desks. Take advantage of our well-equipped fitness center or dine in one of our two onsite restaurants. We look forward to welcoming you to the Crowne Plaza during your next stay!

Acerca de B.F. Saul Company Hospitality Group


The Hospitality Group operates a portfolio of business class hotels that are branded under agreements with Intercontinental Hotels Group, Marriott International, Leading Hotels of the World, Best Western Hotels & Resorts and Hilton Hotels & Resorts. The properties are fully owned by the B. F. Saul organization and we employ a team of enthusiastic hospitality professionals. Please explore our site and learn about our fine organization, excellent people and the principles that guide our success.

Careers

At B. F. Saul Company Hospitality Group, we understand that the success of our company is a direct result of the dedicated efforts of our hard-working team members. 1,100 hospitality professionals strong and growing, our team members are the perfect example of what happens when pride, passion and drive come together to form One Team!

Otras Ofertas de Trabajo