Guest Service & Sales Representative
Hampton Inn Dulles Airport South
4050 Westfax Drive
Chantilly,
VA
20151
- Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.
- Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
- High school diploma or GED required.
- 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
- Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Acerca de Hampton Inn Dulles Airport South
Stay near Washington-Dulles International Airport.
Welcome to the Hampton Inn Washington-Dulles International Airport South hotel. Located just ten minutes from Dulles International Airport, our hotel offers a free airport shuttle service. Whether you’re here for business, in a group, or just for leisure, you’ll find comfort and convenience at every corner. You’ll also find plenty to do around the hotel, from playing golf to visiting the National Air and Space Museum. All the excitement of Washington, D.C. is only 45 minutes away.
Relax after a long flight with extra amenities at our Chantilly hotel. Plunge into the swimming pool, unwind in the whirlpool, or enjoy an invigorating workout at the fitness center. Catch up on work at the 24-hour business center or hold a meeting in one of our meeting rooms. Enjoy Hampton’s free hot breakfast, or, if you’re in a rush, pick up one of our free Hampton On the Run Breakfast Bags, available Monday through Friday. Retreat to a comfy guest room for a great night’s sleep on the clean and fresh Hampton bed®. Stay entertained on the road with free internet access in every guest room.
Hotel Facts
- Located in Chantilly near the Dulles Expo center and in the heart of DC’s Wine Country
- Near golf, dining, shopping, National Air and Space Museum and many other things to do in Chantilly
- 10 minutes from Dulles International Airport with complimentary airport shuttle service
- Indoor Pool - Open weekdays 5pm - 10pm and weekends 10am - 10pm
- Well-equipped 24-hour business center and 1,081 sq. ft. of meeting space for corporate events
Included in Every Stay
- Free hot breakfast
- Clean and fresh Hampton bed
- Free WiFi access in every room
- Gym/fitness center use
Acerca de B.F. Saul Company Hospitality Group
The Hospitality Group operates a portfolio of business class hotels that are branded under agreements with Intercontinental Hotels Group, Marriott International, Leading Hotels of the World, Best Western Hotels & Resorts and Hilton Hotels & Resorts. The properties are fully owned by the B. F. Saul organization and we employ a team of enthusiastic hospitality professionals. Please explore our site and learn about our fine organization, excellent people and the principles that guide our success.
Careers
At B. F. Saul Company Hospitality Group, we understand that the success of our company is a direct result of the dedicated efforts of our hard-working team members. 1,100 hospitality professionals strong and growing, our team members are the perfect example of what happens when pride, passion and drive come together to form One Team!
Otras Ofertas de Trabajo
-
Bellperson / Driver
15,00 $ por hora -
Guest Service & Sales Representative
17,00 $ por hora -
Housekeeper (Room Attendant)
16,25 $ por hora
