Housekeeping Inspector - Fairfield Inn Herndon - starting at $18.50/hour
Fairfield Inn & Suites Dulles Airport Herndon/Reston
485 Elden Street
Herndon,
VA
20170
- Guest Service: Accountable for guest satisfaction by leading the housekeeping team; assigning, inspecting, recording housekeeping actions in all areas of the hotel. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Achieves goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction.
- Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.
- Associate Management and Development: Responsible for directing staff performance; take appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Assist with coaching, and development of all team members. Assist with required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Promotes collaboration and positive, professional work environment.
- Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Assist with housekeeping/laundry initatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
- High school diploma or GED preferred.
- Minimum 1 year housekeeping experience preferred. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
- Must be able to manage multiple priorities in a fast-paced environment.
- Bi-lingual ability preferred. Ability to lift, push, pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
Minimum and maximum wage or salary for the position
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Acerca de Fairfield Inn & Suites Dulles Airport Herndon/Reston
At Fairfield Inn Dulles Airport Herndon/Reston you'll never skip a beat. Sitting just footsteps away from Reston Town Center, our hotel near Dulles Airport gives guests easy access to the area's top dining, shopping & entertainment. With a complimentary shuttle service to & from Dulles International Airport, traveling for work or pleasure has never been more convenient. After a smooth landing, spread out & unwind in spacious, well-appointed guest rooms complete with homelike amenities including microwaves, mini-refrigerators, HDTVs & comfy sofa beds for a sound night's sleep. Business travelers can stay productive around the clock with free high-speed internet & in-room work desks with ergonomic chairs. In the morning, wake up to fresh, hearty favorites like eggs & bacon or healthy options like yogurt & fresh fruit at our free hot breakfast. With more thoughtful amenities like a 24-hour fitness center & full-service business center, you'll find everything you need to keep moving, at our hotel in Herndon, VA.
Acerca de B.F. Saul Company Hospitality Group
The Hospitality Group operates a portfolio of business class hotels that are branded under agreements with Intercontinental Hotels Group, Marriott International, Leading Hotels of the World, Best Western Hotels & Resorts and Hilton Hotels & Resorts. The properties are fully owned by the B. F. Saul organization and we employ a team of enthusiastic hospitality professionals. Please explore our site and learn about our fine organization, excellent people and the principles that guide our success.
Careers
At B. F. Saul Company Hospitality Group, we understand that the success of our company is a direct result of the dedicated efforts of our hard-working team members. 1,100 hospitality professionals strong and growing, our team members are the perfect example of what happens when pride, passion and drive come together to form One Team!
