Photo of Grand Casino Hinckley, Hinckley, MN

Youth Venue Ambassadors Grille House $14/hr

Grand Casino Hinckley

777 Lady Luck Dr
Hinckley, MN 55037

Hotel Casino de 563 Habitaciónes
Gestionado Por Grand Casinos
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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

Grand Casinos Mille Lacs/HinckleyYouth Venue Ambassador    

DEPARTMENT:    F&B    EXEMPT (Y/N):    N            REPORTS TO:     Venue Shift Supervisor    SALARY GRADE:    N04

Create the vibe. Welcome the guest. Support the experience.Support venue operations by creating positive guest interactions and assisting team members through safe, age-appropriate tasks that contribute to memorable Guest experiences. Every role plays a part in creating memorable Guest experiences. Through small moments, meaningful interactions, and pride in our work, we bring our values to life—one Guest at a time.

What You’ll OwnGuest Interaction + First Impressions

  •     Greet Guests with a friendly, welcoming attitude and help create a positive first impression
  •     Assist in guiding Guests to appropriate areas or team members for support
  •     Communicate basic venue information such as wait expectations or directions under supervision

    Service Flow Support

  •     Contribute to and learn how the venue operates, including seating flow, food delivery, and team coordination
  •     Assist team members with non-hazardous support tasks such as menu distribution or table support
  •     Help maintain smooth service flow by staying attentive and supporting team needs to enhance the Guest experience

    Dining Area + Cleanliness Support

  •     Assist with maintaining clean and organized dining and guest areas
  •     Help clear, reset, or tidy tables in accordance with youth-safe guidelines
  •     Support stocking of approved front-of-house supplies

    Guest Experience Impact

  •     Create positive moments through small, thoughtful actions
  •     Help create a fun, engaging, and welcoming environment for all Guests
  •     Understand how your role contributes to the overall Guest experience

    Safety + Teamwork

  •     Follow direction to complete tasks safely in accordance with youth labor laws and restrictions
  •     Work as part of a team to support smooth and efficient operations
  •     Communicate questions or concerns to leaders or team members appropriately

    Access + Compliance Restrictions

  •     This role is not permitted to handle cash, gaming chips, or any gaming-related materials
  •     This role is not permitted to process transactions, operate POS systems, or access secured areas where cash or gaming supplies are stored
  •     All tasks are strictly limited to supervised, non-custodial responsibilities
  •     Youth Ambassadors will not be assigned duties that classify the role as a Custodian of gaming supplies or cash

    Learning + Development

  •     Participate in feedback sessions and learning discussions
  •     Observe experienced team members to build hospitality and service skills
  •     Perform other duties as assigned

    You’ll Thrive If You

  •     Enjoy interacting with people and creating positive experiences
  •     Bring energy, enthusiasm, and a friendly attitude
  •     Work well in a fast-paced, team environment
  •     Are eager to learn and try new things
  •     Communicate clearly and respectfully

    What You GetGrowth + Support

  •     Hands-on experience in guest service and hospitality operations
  •     Opportunities to build communication and teamwork skills
  •     Coaching and support from experienced team members

    Culture + Legacy

  •     A workplace grounded in the Seven Core Values: Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
  •     A culture focused on connection, service, and growth

    What You Bring

  •     Must be 15–17 years of age at program start
  •     Interest in guest service or hospitality
  •     Ability to follow instructions and safety guidelines
  •     Positive attitude and reliable attendance
  •     Must be able to secure and maintain a license from Gaming Regulatory Authority (GRA)
  •     Responsible for following all relevant Detailed Gaming Regulations (DGR’s)
  •     Mille Lacs Band Member and American Indian preference will be exercised in the hiring process

    Work Requirements and EnvironmentThis role operates in guest-facing venue environments with frequent interaction with Guests and team members. Work includes standing, walking, and assisting with light support tasks such as table organization and guest guidance. Tasks are structured, supervised, and performed in a safe, non-hazardous manner in compliance with youth labor guidelines.

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    • Publicado 9 De Julio De 2026

    Acerca de Grand Casino Hinckley

    About the company

    Grand Casino Mille Lacs features more than 1,800 slot machines, poker and blackjack, pull tabs and bingo, three restaurants, large convention facilities and a 494-room hotel. The casino currently employs more than 1,200 area residents.

    Grand Casino Mille Lacs and Grand Casino Hinckley are the most visible of Mille Lacs Corporate Ventures business portfolio and an important part of our rapidly diversifying portfolio. Beyond gaming, Mille Lacs Corporate Ventures is now active in hospitality, printing, marketing, waste management, and several smaller enterprises that provide needed services to the local communities and help diversify the business interests. 

    Acerca de Grand Casinos

    The Mille Lacs Band of Ojibwe is an Ojibwa tribe located in Minnesota. The tribe boasts over 4,000 tribal members. Their land-base is the Mille Lacs Indian Reservation, consisting of two reservations and nine communities defined in the tribal constitution, aggregated into three districts.

    The Mille Lacs Band of Ojibwe owns and operates Grand Casino Mille Lacs and Hinckley.

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