Banquet Captain
Hyatt Regency Lost Pines Resort and Spa
575 Hyatt Lost Pines Road
Lost Pines,
TX
78612
Description
The Banquet Captain plays a critical leadership role in delivering exceptional event experiences and ensuring flawless execution of banquet operations. As a seasoned hospitality professional, the Banquet Captain leads banquet team members through event setup, service delivery, and breakdown while ensuring all banquet spaces are presented to Hyatt standards, and fostering a culture of teamwork, service excellence, and attention to detail.
This position makes a base hourly wage of $8.00 and receives a portion of the services charges from events.
Key Responsibilities:
- Lead and motivate banquet associates to deliver exceptional service and memorable guest experiences.
- Coordinate and oversee event setup, service, and breakdown activities.
- Ensure banquet spaces are visually appealing and prepared according to event specifications and Hyatt standards.
- Respond proactively to guest requests and resolve service concerns professionally.
- Monitor food and beverage presentation, quality, and service execution.
- Coach, train, and support banquet team members to drive performance and engagement.
- Partner with event and culinary teams to ensure seamless event execution.
- Maintain cleanliness, organization, and compliance with all safety and sanitation standards.
- Support operational excellence through effective communication, teamwork, and attention to detail.
Benefits | We care for people so they can be their best. Our colleagues enjoy:
- Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
- Healthcare FSA - saves you money for medical expenses
- Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
- Discounted Room Nights– for you, your friends and your family!
- Free Parking – convenient and cost-free parking for all our associates
- Paid Time Off – Take the time you need to recharge and stay healthy
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
- Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
- Tuition Reimbursement: Further your education with our support.
- Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
- Colleague Recognition Programs - Be celebrated for your hard work and dedication.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Requirements
- Previous Banquet Serving and/or Bartending experience is required
- Strong leadership, communication, and organizational skills.
- Ability to work in a fast‑paced, high‑volume resort environment.
- Previous events and event set-up experience is preferred
- Commitment to Hyatt’s values of care, integrity, respect, and excellence.
- Ability to stand for long periods of time and lift, pull, and push a moderate weight
- Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed
- Must have a valid driver’s license with a clean driving record
- Must be at least 21 years year of age
Acerca de Hyatt Regency Lost Pines Resort and Spa
A luxurious Texas wilderness escape near Austin, TX
Nestled on 405 lush acres just 20 minutes from Austin, Hyatt Regency Lost Pines Resort & Spa is a place where you can immerse yourself in nature and discover something special every day. At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing authentic hospitality and meaningful experiences.
We strive to exceed high expectations and offer outstanding rewards, opening doors to exciting challenges in the hospitality industry. Our work environment demands exceptional performance and provides great rewards in return. If you’re seeking career opportunities, job enrichment, or a supportive workplace, Hyatt Regency Lost Pines Resort & Spa is ready for you. Join us and embark on a journey where your talents lead to exciting and rewarding experiences.
Our Philosophy
The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.
The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.
- Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
- Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.
- Values: Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion
Acerca de Hyatt Hotels Corporation
We turn jobs into careers. Join us.
Since we opened our doors 65+ years ago, care has remained at the heart of everything we do at Hyatt. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business and our World of Care goals and priorities are defined by what is important to our colleagues, guests, customers, owners, investors and communities. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives critical to advancing our World of Care priorities. Explore more of our World of Care stories on the Hyatt newsroom.
- Caring for the Planet: Advancing environmental action so destinations around the world are vibrant for our colleagues, guests, customers, owners, investors and communities.
- Caring for People: Creating a culture of opportunity by caring for the wellbeing of our colleagues, guests, customers, owners and communities.
- Caring for Responsible Business: Embracing our responsibility to create fair, ethical and transparent business practices both within and beyond Hyatt and Hyatt properties.
