Desert Diamond Casino Sahuarita

1100 W. Pima Mine Road
Sahuarita, AZ 85629

Casino

Gestionado Por Desert Diamond Casinos & Entertainment

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Tiempo Completo

Position Summary

Under direct supervision of the IT Infrastructure Manager, provides user support, complex problem analysis and resolution through the exercise of independent judgment and the exercise of discretion, in-depth technical assistance, and training for hardware, software, network and telephone information systems. Performs network and system administration functions such as troubleshooting, changes and upgrades.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

Performs general problem solving and assistance on software applications, hardware systems and telecommunication systems

Performs network, system administration, and information security functions such as troubleshooting, changes, and upgrades

Provides in-depth technical assistance and maintenance support to departmental end users

Problem solving and technical assistance duties are accomplished through the routine exercise of discretion and independent judgment within parameters established by IT management.

Documents projects; writes and maintains user instructions

Performs routine hardware and software maintenance and assists in proper upkeep and utilization of systems

Maintains applicable records of all maintenance and repairs

Maintains knowledge of current technological developments/trends in area of expertise

Pursues certification as a Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA) and receives on-the-job training to perform routine network administration functions

Maintains a good communication with co-workers and maintains a positive and professional work environment

Contributes to a team effort and accomplishes related results as required

Performs other related duties as required

Minimum Qualifications

Education And Experience

High school degree or GED; 3 years experience as an IT Support Technician, in-depth technical assistance and training for hardware, software, network and telephone information systems; or a higher IT position within an enterprise organization. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:

Knowledge, Abilities, Skills, And Certifications

Knowledge of relevant state-of-the-art technology, equipment, and/or systems

Knowledge of virtualization systems, basic networking, and basic security concepts

Knowledge of guest service standards and procedures

Knowledge of computer hardware and software and telecommunication systems

Knowledge of current developments and technological trends in computer hardware and software

Knowledge of available computing and/or network hardware and peripheral equipment

Ability to perform preventive maintenance on computer hardware and software

Ability to communicate technical guidance and instruction to users on the use of Personal Computer (PC) and/or mainframe applications and systems

Ability to determine computer problems and to coordinate hardware and/or software solutions

Ability to demonstrate good critical thinking skills and troubleshooting ability

Ability to communicate, read, and write clearly in basic English

Ability to demonstrate outstanding guest service at all times

Records maintenance skills

Ability to foster a cooperative work environment

Technical writing skills

Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint)

Physical Demands

While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.

Work Environment

Work is generally performed in an office and Casino setting with exposure to a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may also be required.

Publicado 18 De Agosto De 2026

Acerca de Desert Diamond Casino Sahuarita

Desert Diamond Casino Sahuarita features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games. The Sportsbook offers wall-to-wall screens and food & beverages at the Sports Bar.

Food & Beverage offers two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor.

The property provides high-tech banquet & catering, conference and business meeting rooms which can accommodate 20 to 300 guests. The Diamond Center is ideal for a gathering of up to 2,400 guests. The Plaza accommodates outdoor events.

Desert Diamond Casino Sahuarita is a local casino where the area residents have come to count on the excellent guest service and friendly team members. Our guests know us by name, and we know them.

Our opportunities are diverse - if you're interested in gaming, there are openings in slots, sports betting, and table games. If your expertise is in F&B, we have positions in varied food outlets and culinary.

We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled. Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities.

Acerca de Desert Diamond Casinos & Entertainment

Desert Diamond Casinos & Entertainment offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona.

Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

Our gaming properties include:

Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.

Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.

You can get a job anywhere, but Desert Diamond Casinos offer you a career!

Incredible Work Environment:

We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.

Corporate Culture:

Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.

Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.

Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.

Why you’ll love working in Arizona:
https://moving.tips/city-guides/reasons-to-move-to-arizona/

It Infrastructure Technician