Security Supervisor (Bilingual)
Description
Job Overview
The Security Supervisor is responsible for the security, safety of the guests, employees and visitors. The Security Supervisor is also responsible for the security and control of the casino’s property and its assets. This position involves a high level of guest contact and customer service, and may involve handling problem guests.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Schedule
Wind Creek Hospitality Security Teams operate 24 hours a day/7 days a week. Days/shifts are assigned to meet the needs of the organization, and are subject to change to meet the needs of the organization. Positions include week-end and holiday shifts.
Duties And Responsibilities
- Provides security and control of casino, hotel and property assets
- Performs general Security patrols
- Provides medical assistance as required
- Responds to incidents involving guests
- Checks identification, prevents theft and controls crowds
- All aspects of guest and employee safety
- Verifies gaming machine access; Verifies gaming machine pay outs
- Provides Key Control and Radio communications
- Escorts team members and guests
- Provides guest service and head counting
- Reports employee violations of established policies and procedures.
- Communicates emergency procedures via radio communications
- Patrols entrance/exit doors and parking lots
- Provides security at special events
- Drives company vehicles and shuttles
- Other job duties as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
- High School diploma or GED -preferred
- Must be twenty-one (21) years of age or older –required.
- Two (2) year law enforcement, military, or other security capacity- required
- OR Two (2) year of experience in a front of the house position- required
- Demonstrated ability to communicate effectively, both verbally and in writing in both English and Spanish-required
- Must complete Title 31 training as required as a condition of employment
- Must successfully pass job interview.
- Must be able to stand and/or walk for entire shift
- Willing and able to work odd or irregular hours including nights, weekends, and holidays
- Willing to travel and participate in training as recommended or required
- Must have a current State driver’s license and an insurable driving record; for purposes of driving company vehicles
- Must have a State Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
- Must have willingness and ability to work in a smoke/secondary smoke environment
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Acerca de Magic City Casino
Magic City Casino is located southeast of Miami International Airport at 450 NW 37th Avenue in Miami, FL. It features a 305,624 sq. ft. casino with over 900 of the most popular Las Vegas style slot machines, live seasonal Jai-Alai, and a Poker Room featuring Ultimate Texas Hold’em, Three Card Poker, High Card Flush, and DJ Wild Stud Poker and sits on 30 acres.
Guests enjoy live musicians and comedians on stage and dine in the 1952 Cafe which offers classic favorites and a Sunday Brunch buffet, as well as live simulcasting on major sports events on big screens and personal TV’s.
The Poarch Band of Creek Indians own Magic City Casino. They are a federally recognized tribe of Native Americans with reservation lands in lower Alabama, which focuses on creating business opportunities within the tourism, hospitality, manufacturing, and retail sectors, and also executes and oversees building, construction and development projects.
PCI's diversification has created many job opportunities across the nation. They have reinvested in more than 40 businesses across a range of industries stretching from Chicago to Curaçao.
Wind Creek Hospitality, a subsidiary of PCI, plans to redevelop the site into a luxury resort adjacent to the casino. As the principal gaming and hospitality entity for the Poarch Creek Indians, Wind Creek (WCH) is leading the industry as one of the fastest-growing resort brands.
Wind Creek currently operates 11 distinct properties in the U.S. and Caribbean with exciting new locations, such as Wind Creek Chicago Southland.
Beyond state-of-the-art gaming that features popular slots, traditional table games, sports betting, and online social gaming, Wind Creek's resort amenities provide top-notch entertainment, luxurious hotels, upscale and casual dining, world-class spas, shopping, family-friendly activities and much more.
Acerca de Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more.
Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama.
Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape. Our gaming facilities include: Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose
Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system:
Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us:
https://youtu.be/bvPyIdGjmhI
Our Perks
- Blue Cross Blue Shield medical plan*
- Dental plan
- VSP vision plan
- 401(k) savings plan
- Life and disability insurance
- Paid time off
- Employee dining rooms
- Career training and planning
- Quarterly incentive bonuses
- Employee fitness centers with on-staff trainers*
*Not available at all locations
Types of Jobs
- Gaming
- Hotels
- Facilities
- Food & Beverage
- Corporate
