Front Desk Manager
Hilton Garden Inn Atlanta Marietta
3045 Windy Hill Road
Atlanta,
GA
30339
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- Leadership & Operations: Oversee daily front office functions, serve as Manager on Duty (MOD), and review room inventory, VIP arrivals, and special requests.
- Team Management: Hire, train, schedule, and mentor front desk agents and supervisors.
- Guest Services: Resolve guest complaints quickly, handle service recovery, and champion the Hilton Honors loyalty program.
- Interdepartmental Coordination: Partner with Housekeeping and Engineering/Maintenance to ensure rooms are clean and ready on time.
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- Experience: 2 to 3+ years of front desk experience plus 1 to 3+ years in a supervisory or management role within hospitality.
- Education: High school diploma required; a bachelor's degree or associate degree in Hospitality Management or Business is often preferred.
- Skills: Proficiency in hotel Property Management Systems (PMS) and Microsoft Office; strong problem-solving and communication skills.
- Schedule: Flexibility to work varied shifts, including evenings, weekends, and holidays.
Acerca de Hilton Garden Inn Atlanta Marietta
Minutes from SunTrust Park ballgames
We're in Wildwood Business Park, steps from local companies and four miles from Dobbins Air Reserve Base. When it's time to relax, enjoy Atlanta Braves games at Truist Park and shopping at The Battery Atlanta, both two miles from our door. We have a restaurant, 24-hour shop, and seasonal outdoor pool.
Acerca de LRP Hotels LLC
About LRP
Formed in 2009, LRP Hotels is rich with history in the hotel industry, most of which is derived from its founding member Roger Patel. Our vision, intent, and goal are to always provide the highest quality of services and products to our guests wherever we hold presence. With only two properties in our name back in 2009, our modest growth of operating at most a dozen properties has been due to our commitment to maintain our family-oriented culture. LRP Hotels is a family and we strive to treat our team members with love and respect. It’s a unique and rewarding environment that we have long harbored. Our team members are what make us the successful group that we have been.
Our guests and hotels are what fuel our passion in hospitality. Commitment to deliver excellent service and product keeps us perennially engaged in the ever-evolving hotel industry. Technological advances coupled with creativity in growth are fundamental part of our industry. We have espoused these trends wholly and have integrated them as part of our culture. Hospitality is inherently our way of life and the joy that comes from being in the industry makes us go and strive to be better each day.