Photo of Sheraton Springfield Monarch Place Hotel, Springfield, MA

Outlet Manager

Sheraton Springfield Monarch Place Hotel

One Monarch Place
Springfield, MA 01144

Hotel de 325 Habitaciónes
Gestionado Por Falcon Hotel Corporation

Worldwide Marriott hotel discounts for employees, family, and friends. Free on-site parking. Complimentary health club access.

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Bring Your Leadership and Passion for Hospitality to Our Team!
Compensation: 50.000 $ a 60.000 $ por año, Tiempo Completo
Outlet Manager – Hotel Food & Beverage
Are you an energetic hospitality professional who thrives in a fast-paced environment? We are seeking an experienced Outlet Manager to lead our hotel’s food and beverage operations and inspire a team dedicated to creating exceptional guest experiences.
This is an exciting opportunity for a hands-on leader who is passionate about excellent service, team development, and memorable dining experiences.
What You’ll Do
  • Oversee the daily operations of the hotel’s restaurant, bar, and other food and beverage outlets.
  • Lead, motivate, train, and develop associates to deliver outstanding guest service.
  • Create staff schedules and manage performance to support efficient operations.
  • Maintain the highest standards of service, food quality, cleanliness, and presentation.
  • Ensure compliance with all health, safety, sanitation, and alcohol-service requirements.
  • Monitor budgets, labor costs, inventory, revenue, and overall financial performance.
  • Partner with the culinary and service teams to develop appealing menus, promotions, and special events.
  • Respond to guest questions, concerns, and feedback professionally and promptly.
  • Manage inventory and order supplies to ensure smooth and uninterrupted operations.
  • Foster a positive, respectful, welcoming, and inclusive workplace.
What We’re Looking For
  • Previous food and beverage management experience; hotel experience is preferred.
  • Strong leadership, coaching, and team-development skills.
  • Excellent communication, organization, and interpersonal abilities.
  • Working knowledge of health, safety, and sanitation standards.
  • Experience managing budgets, controlling costs, and reviewing financial reports.
  • A guest-focused mindset with a genuine passion for hospitality.
  • Ability to remain calm, professional, and solution-oriented in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Hospitality or management certifications are a plus.
Perks You’ll Enjoy
  • Worldwide Marriott hotel discounts for employees, family, and friends
  • Free on-site parking
  • Complimentary health club access
  • Free lunch every Wednesday
  • Employee discounts at Starbucks and UNO’s
  • Opportunities for professional growth and advancement
  • A supportive team culture where your contributions are valued and recognized
Take the Next Step in Your Hospitality Career
Join a company that values leadership, teamwork, growth, and service excellence. If you are ready to lead an exceptional team and help create memorable experiences for every guest, we would love to hear from you.
Apply today and grow your hospitality career with us!
Publicado 28 De Septiembre De 2026

Acerca de Sheraton Springfield Monarch Place Hotel

Welcome to Sheraton Springfield Monarch Place Hotel

Experience the benefits of seamless travel at the Sheraton Springfield Monarch Place Hotel. Ideally situated at the Crossroads of New England, in the heart of Downtown, within walking distance to the MassMutual Convention Center, MGM Springfield, many local restaurants, and so much more! Our hotel welcomes you with refined accommodations, thoughtful amenities and elevated service. Whether you are here for work or to visit nearby attractions including MGM Springfield Casino, Dr. Seuss Museum, the Basketball Hall of Fame or Six Flags New England, you will find everything you need to thrive. Stylishly appointed rooms and suites offer an upgraded Guest Room Experience, you can now stream your favorite shows and movies by accessing your Netflix, Hulu, Spotify, and Pandora right in your guestroom. Start your day with a coffee at Starbucks® or a meal at PICKS Restaurant, or join friends for a bite and a drink at MVP.pub, our vibrant sports bar. We are looking forward to making your stay special.

Acerca de Falcon Hotel Corporation

Falcon Hotel Corp is a subsidiary of Marriott International, Inc., operating under the Sheraton brand, and is a registered federal government contractor focused on providing lodging, conference, and meeting space services. As a for-profit corporate entity registered in SAM.gov, the company specializes in supporting federal agencies, particularly defense organizations, by offering temporary accommodations, berthing, and event venue services across its network of Sheraton-branded properties. The company is not a small business and has been registered to receive federal awards since April 2002

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