Senior Sales Manager

Senior Sales Manager 

Reports to: Executive Director of Sales

Salary: $110k - $125k

Fouquet’s New York is seeking a motivated and passionate Senior Sales Manager with 2 to 3 years of hospitality sales experience to drive revenue growth, cultivate new business, and strengthen relationships with key accounts within the luxury travel trade and high-net-worth (HNW) sectors. The Senior Sales Manager will report directly to the Executive Director of Sales.

Responsibilities include, but are not limited to: 

Promote, prospect and secure new business from travel advisors within targeted accounts.

Create strategic sales trips with robust sales call programs outside of GSO organized roadshows in a cost and time-efficient manner and within compliance of established budgets.

Lead site inspections and client engagements on property

Be familiar with Fouquet’s New York sales policies and selling techniques with a strong emphasis on maximizing occupancy and average daily rate (ADR)

Follow internal procedures and communicate regularly with various departments involved in servicing guests to ensure all VIP pre-arrival details are in place to ensure guest expectations are met.

Qualify and convert inbound inquiries aligned with ADR and revenue goals.

Identify and target new travel advisors buyers and agencies that will generate new business.

Prospect for more high net worth clients from executive assistants/chief of staff, public relations & marketing communication firms, and private family offices.

Demonstrate excellent presentation skills and creative selling techniques on sales calls and site inspections

Identify accounts on Agency 360 to grow market share and provide 30/60/90-day action plans

Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.

Uncover potential leads on behalf of sister properties and the company.

Dedicate primary daily focus to proactive selling, sales outreach and high-value business development initiatives.

Ability to coordinate special events, promotions and other required management duties as assigned.

Establish and maintain strong Delphi/Thynk hygiene including account creation, account traces, contact information, client email lists, bookings, etc.

Understand and maximize the utilization of all automated sales and reservations systems (Opera)

Participate in sales meetings and revenue meetings as required.

Respond and maintain effective communication with all potential and existing clients.

Follow up on all pending and currently booked business details in a timely manner.

Generate weekly sales recaps of current and upcoming sales activities

Interact with clients & guests to obtain feedback on product quality and overall service experience

Cultivate lasting relationships with clients to grow their loyalty

Demonstrate working knowledge of comp set’s product, strengths, & weaknesses in order to differentiate Fouquet’s New York and win the business

Other duties assigned by management

Preferred Qualifications and Skills: 

A Bachelor’s Degree or Hospitality Management Degree qualification is preferred.

Luxury Hotel Sales relevant experience preferred (minimum of 2-3 years’ experience in luxury travel trade selling role)

Ability to work full time on site

Must have the ability to travel as needed

Proven sales track record

Excellent oral and written communication skills expected in a luxury hotel environment

Demonstrates proficient computer skills and working knowledge of OPERA, Delphi, Google Applications, Microsoft

Office (Excel, Word, PowerPoint).

Demonstrates in-depth knowledge of luxury travel trade and best industry practices

Guest & client service oriented with a high-level attention to detail

Capacity to multi-task and work under tight deadlines

The Senior Sales Manager primary function is to solicit and close high value opportunities from travel advisor and high net worth clients. The goal is to grow revenue by account in order to meet or exceed room revenue goals to support maximizing profits for the hotel company.

Annual salary range $110K to $125K depending on years of experience plus an annual performance bonus incentive plan

Job Type: Full-Time

Benefits: Health/Vision/Dental Insurance/Life Insurance/Paid Time Off

Fouquet’s New York is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.