The Hyatt Place - Waco, a brand new 96 room modern select service hotel will be opening soon in October of 2019 and managed by DePalma Hotels & Resorts at the Bagby Crossing development area.
DePalma Hotels & Resorts specializes in hotel operations, turnarounds and new hotel development for independent hotel owners, portfolio investment groups and national financial institutions from limited service to extended stay to full service convention hotels and resorts. We have demonstrated lasting success as a national hotel management company for over 30 years through unique strategies developed and refined by an exceptional industry leading team of talented hospitality professionals. In fact, we are one of the longest serving management companies in Texas and the United States. You simply can't find that type of hotel management expertise anywhere else
Hospitality is our Passion
Hospitality management is much more than just a job to us. It is a passion and a calling for those who want to create positive experiences and memories for others. It is about being the one that will go that extra mile that turns a good experience into a great experience. Of course, you never do this alone and you will have the opportunity to work with a great team in an inspirational and fun working environment. There are very few careers more rewarding than one that allows you to make everyone who walks through your doors feel valued and appreciated.
Four Pillars of Success
Our accomplishments reflect our ongoing dedication to the highest levels of professional knowledge, ethics, service and communication with owners, associates, communities and guests. Our four pillars of success has been our focus since the beginning and continue to drive our culture on all levels of the organization today.
Success through Knowledge
DePalma Hotels & Resorts consistently demonstrates unparalleled and intimate knowledge of the hotel industry through active involvement with industry organizations, franchisors, financial institutions and hospitality educators. DePalma associates, property managers and owners benefit from our hotel industry insight and innovation which improves performance and allows us to consistently attain property goals.
Success through Service
Key to DePalma's success over the past three decades has been our clear and focused vision of service to our guests, associates, communities and clients. Through well-planned and ongoing associate training and development, as well as management systems that support customer satisfaction, DePalma maintains an exceptional team of confident hotel associates and managers that consistently exceed the expectations of our guests and realize considerable customer loyalty to DePalma properties.
Success through Communication
Effective and consistent communication with all stakeholders continues to be a core strategy for DePalma Hotels & Resorts. Whether it be frequent property visits by corporate executives to review property achievements and opportunities, ongoing planning and execution of performance benchmarks, regular solicitation and integration of customer and community feedback or scheduled and detailed updates to ownership, the DePalma team understands the critical nature of an effective communication plan and its positive impact on financial results and property performance.
Success through Ethics
Our exceptional market reputation and industry longevity are indicative of DePalma's highest regard for professional and personal ethics at the property and corporate levels. Our commitment to our clients to expect the highest degree of professional integrity has resulted in over thirty years of referrals from existing clients and owners and an envied position among comparable hospitality management companies.
Join Our Team!
If you are passionate about hospitality and looking for a rewarding long-term career with unlimited potential for personal and professional development, then look no further and apply to one of our open positions.