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Guest Services Representative Part-Time

posted September 25, 2019

Courtyard La Crosse Downtown/Mississippi Riverfront
La Crosse, WI
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Join our award winning team in an exciting and fast paced environment overlooking the Mighty Mississippi River.
669509 l

About This Job

First impressions are everything! As a Guest Service Representative with Graves Hospitality you have the opportunity to create lasting memories for every guest, ensuring guest interactions are memorable and positive.  The connections our guests experience will ensure their return.

As a Guest Services Representative, you will

  • Professionally and courteously answer phones and assist guests.
  • Manage all guest check-ins and check-outs with a positive attitude.
  • Provide knowledgeable information on dining, shopping, and attractions in the La Crosse Area.
  • Help keep our hotel clean and inviting, ensuring that it is perfect for each guest.
  • Greet guests that you encounter during your shift with a friendly smile.

The ideal candidate for this role possesses good English communication skills along with a desire to provide exceptional guest service. This position requires use of computers and technology and we do train.  This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions.

Full time Associates are eligible for benefits and ALL Associates receive a significant discount on lodging from over 7000 Marriott Hotels world wide.

Graves Hospitality is an EEO/AA/Disabled/Veterans Employer.

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About This Employer

Courtyard La Crosse Downtown/Mississippi Riverfront

500 Front Street S
La Crosse, WI 54601

1-608-782-1000

78 Room Hotel

www.marriott.com

Managed by

Courtyard Hotel La Crosse Downtown / Mississippi Riverfront

Welcome to the Courtyard La Crosse/Downtown, rated by Marriott guests as one of Courtyard’s top hotels. Set on the Mississippi Riverfront in the historic center of La Crosse, the hotel is near attractions like Oktoberfest U.S.A and the Shrine of Our Lady of Guadalupe. And while our location is ideal, the hotel experience is exceptional. From an award-winning staff to smart amenities, you'll find what you need to stay productive and energized. Connect to our free upgraded Wi-Fi network. Stop by The Bistro for breakfast, dinner or cocktails. Host events for up to 40 in our Grand River Room overlooking the Mississippi. And since life can be nonstop, you can visit our 24/7 fitness center and Starbucks – always open for a pick-me-up. When it's time to relax, watch your favorite show on a 49-inch, app-enabled HDTV in one of our spacious rooms and suites, many with river views. The Courtyard La Crosse/Downtown is also near superb dining, shopping and nightlife, providing hours of entertainment and exploration.