Photo of Hampton Inn Nashville/Brentwood, Brentwood, TN

Front Desk Agent

Hampton Inn Nashville/Brentwood

5630 Franklin Pike Circle
Brentwood, TN 37027

106 Room Hotel
Managed By Chartwell Hospitality
Full-Time

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts
Posted September 15, 2024

Hampton Inn Nashville/Brentwood

A Brentwood base near Nashville

Find our Brentwood rooms off I-65, within a mile of local shopping and quick bites. We're halfway between Ford Ice Center Bellevue and Ford Ice Center Antioch. Start the day with free hot breakfast before heading to Nashville, 15 minutes north of us. Enjoy free WiFi and our fitness center and outdoor pool.

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