Executes security duties on assigned shift to adequately protect the life and property of guests, employees, and the property.
Assists, if needed, with written reports regarding security-related incidents involving guests, employees and/or the property.
Escorts and observes guests and employees to ensure their safety and protection.
Identifies potential safety hazards and reports same to the appropriate individual for proper resolution.
Knows hazardous materials used on property and all applicable laws, rules, and regulations governing same.
Serves as dispatcher during emergency situations, as needed, and coordinates solutions.
Informs outside agencies of any unusual or suspicious situations on property.
Operates company vehicles as directed.
Ensures safe transportation of company monies and gaming tokens.
Assists in the opening and closing of gaming tables.
Ensures a maximum level of guest service and satisfaction is achieved and maintained throughout the property. Lives by the Hard Rock values.
Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.
Maintains a series of keys to access locked areas, as necessary.
Requests and accepts identification from all persons who appear to be under the age of 21 to ensure compliance with federal and state gaming regulations.
High school diploma or GED
Ability to obtain a MS Gaming Work Permit.
Must project a professional and positive image.
High energy level.
Excellent non-verbal communication skills – good posture, able to establish eye contact, and positive body language.
Ability to handle and carry out instructions.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to maintain composure under stress in a fast pace work environment.
Basic reading and math skills.
Ability to work a flexible schedule.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Counterfeit Currency Prevention
General Employee Safety Training
Responsible Gaming Awareness Training
Title 31 SAR Incident Reporting Awareness Training*
Title 31 Introduction Overview*
Sexual Harassment Awareness for Frontline
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold F
Walking C Extreme Heat F
Sitting O Temperature Changes F
Lifting O Wet F
Carrying O Humid F
Pushing O Noise C
Pulling O Vibration F
Climbing O Hazards O
Balancing O Atmospheric Conditions F
Stooping O Cigarette Smoke F
Repetitive Motions F
Eye/Hand/Foot Coordination F
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
_____ Light work
__ ___ Medium work
__X__ Heavy work
_____ Very heavy work
Hard Rock Hotel & Casino Biloxi features a Hard Rock Casino with over 1,200 slot machines and 52 table games. The Hard Rock Hotel features 479 rooms and 5 suites that overlook the Mississippi’s Gulf shore. The facility features the Soundbar Swim-Up Bar, Outdoor Pool, the Body Rock Gym and the Rock Spa, which offers services such as facials, massages, body wraps and a full-service salon.
Food & beverage venues include Tequila’s on the Gulf, the Half Shell Oyster House, Satisfaction Buffet, Sugar Factory American Brasserie, Ruth’s Chris Steakhouse, Pie Five Pizza Co., Dunkin Donuts, Hard Rock Café, and the Macau Kitchen.
Hard Rock also features eleven bars, two dance clubs, a Sportsbook, a retail shop, three live music venues and a VIP Lounge. Hard Rock Live can accommodate over 2,000 guests for headline entertainment in a 9,000-square foot theater.
Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.