- Quality Manager

Description

As a Quality Manager, you will be responsible for performing the following tasks to the highest standards:

• Implementing, and overseeing quality assurance and quality control processes to ensure products or services meet or exceed customer expectations and industry standards. They play a key role in maintaining the quality of an organization's products or services, improving processes, and minimizing defects or errors.
• Develop and implement quality assurance and quality control processes and procedures to ensure consistency and adherence to quality standards.
• Ensure the organization complies with relevant industry standards, regulations, and quality certifications
• Identify opportunities for process improvements and efficiencies, and implement strategies to enhance quality
• Conduct regular internal audits to assess compliance with quality standards and identify areas for improvement.
• Maintain accurate and up-to-date quality documentation, including quality manuals, procedures, and records
• Assess potential risks to quality and implement measures to mitigate these risks
• Analyze quality data and metrics to identify trends, defects, and areas for improvement.
• Be responsible for the sustainability program in the organization.
• Generate reports on quality performance and present findings to management and relevant stakeholders

Requirements

What are we looking for?

What are we looking for?

• Previous experience in quality management or a related field is essential, with several years of experience often being preferred.
• A strong understanding of quality management principles, quality standards, and quality improvement

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!