Photo of Hampton Inn & Suites Berkshires-Lenox, Lenox, MA

Room Attendant

Hampton Inn & Suites Berkshires-Lenox

445 Pittsfield Road
Lenox, MA 01240

79 Room Hotel
Managed By Waterford Hotel Group
Come for a JOB, stay for a Career!

Full-Time

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Room Attendant Overview:

First impressions are everything! As a Room Attendant with Waterford Hotel Group, you will have the opportunity to create lasting memories for every guest, ensuring guestrooms are comfortable, inviting ,and clean. A housekeeping room attendant promotes a positive image of the property, ensuring a memorable guest experience.

What you will be doing:

Room attendants are responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and address all guest requests.

Responsibilities include:

  • Greeting guests and responding to queries.

  • Changing bed linen and making beds.

  • Replacing used towels and other bathroom amenities, such as shampoo and soap.

  • Sweeping and mopping floors.

  • Vacuuming carpets.

  • Dusting and polishing furniture.

  • Emptying trash containers.

  • Cleaning public areas, such as corridors.

  • Reporting any technical issues and maintenance needs.

  • Updating status of guest rooms to Supervisors or Managers.

  • Returning and restocking cleaning supplies at shift end.

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

  • keen eye for detail, time management and great customer service skills.

  • Pleasant and friendly demeanor.

  • Able to work as a team and independently. 

  • Flexible working hours.

  • Ability to work with little or no supervision while meeting high-performance standards.

  • Physical mobility and stamina.

  • Must be able to pass a background check

  • Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverageEveryone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date! 

EXCITING EXTRAS

On Demand Pay- Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan- Nobody wants to work forever, start planning for your future now.

Hotel Discounts- It’s one of the biggest industry perks.

Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Posted February 12, 2024

Hampton Inn & Suites Berkshires-Lenox

Shows, shops and a stroll in Lenox

In the heart of the Berkshires, we’re three minutes from downtown Lenox. Tanglewood, Berkshire Medical Center, and Edith Wharton's, the Mount, are within six miles. The Norman Rockwell Museum is nine miles away and the Colonial Theatre is a seven-minute drive. Enjoy free WiFi, our indoor pool, and our fitness center. Pets are welcome.

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