A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
What will I be doing?
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Our hotel towers over the heart of Shinjuku, Tokyo’s largest entertainment, business, and shopping district. We’re connected to the Tokyo Metro by underground walkway. Stay active with rooftop tennis and our indoor pool, or unwind in our health club's sauna and whirlpool.
We feature a range of dining options, from sushi and teppanyaki grills in Junisoh to steak and seafood in Metropolitan Grill. For modern Chinese cuisine, head to Dynasty and we also have an English-style pub, a marble lobby lounge with a grand staircase, and a chic and stylish bar with live music.
Our event spaces include multiple banquet rooms, a ballroom with a lobby lounge, and seven meeting rooms with traditional shoji screens and natural lighting. We can provide A/V equipment such as touch-panel screens and ceiling-mounted projectors.