Sales Manager

Description

As a Sales Manager with Waldorf Astoria Hotels and Resorts, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will it be like to work for this Hilton Worldwide Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?

As a Sales Manager, you will analyze market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analyze local market trends and competitor activity to identify business leads

• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams

• Negotiate room rates/packages with corporate clients

• Develop and implement creative local marketing channels, including social media channels

• Prepare company contracts for the hotel in accordance with current business and pricing conditions

• Work within current business strategies and recognizing potential opportunities

• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs

• Attend Sales events, as required

• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads

• Answer customer queries in a prompt and professional manner

• Manage staff performance in compliance with company policies and procedures

• Recruit, manage, train and develop the Sales team

Requirements

What are we looking for?

As Sales Manager serving Hilton Worldwide Brand hotels, you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and good communication skills

• Commitment to delivering a high level of customer service

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure and under own initiative

• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market

• Knowledge of hospitality

• Passion for sales and for achieving targets and objectives

• Degree-level qualification in a relevant field would be advantageous

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.

Numerous landmark hotels around the world

More hotels in construction

Offering world-class spas

Gorgeous golfing destinations