Photo of Courtyard Washington, DC/U.S. Capitol, Washington, DC

Front Desk Agent

Courtyard Washington, DC/U.S. Capitol

1325 2nd Street NE
Washington, DC 20002

218 Room Hotel

Management Development Program, TEAM discounts and more!

Seeking outgoing guest service professionals to join our AWESOME TEAM for IMMEDIATE HIRE. If you thrive in a fast-paced environment, and have superb multi-tasking abilities, APPLY NOW!

Compensation: Competitive salary based on experience, Full-Time

As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. 

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

Professional Career Path and Advancement Opportunities

• Front Office Supervisor • Assistant Front Office Manger  • Front Office Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

  • 401k
  • Health/Dental/Vision/Life/Voluntary Insurance
  • Management Development Program
  • Career advancement opportunity
  • Team and Travel Discounts
  • Vacation/Well/Holiday Pay
  • We are conveniently located within walking distance from Noma-Gallaudet U Metro Station, Light Rail station on H St and 3rd St NE, and Bus stations for easy commuting

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

What you will be doing: 

In this role you will welcome guests, manage their information, distribute keys and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us. 

Requirements to be successful in this role:

  • Prior front desk experience in a Marriott brand or luxury hotel environment is ideal
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms(OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack).
  • Strong communication and listening skills and excellent speaking, reading, and writing ability.
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired.
  • Flexible schedule required for days, weekends, and holidays
  • Proficient in Microsoft and software systems
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
  • The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.

Compensation: $17 hourly 

Posted April 12, 2024

Courtyard Washington, DC/U.S. Capitol

Find your inspiration at our downtown NoMa, D.C. hotel

Find the comfort you desire at the Courtyard Washington, DC/U.S. Capitol. Our pet-friendly hotel in Washington, D.C., near Capitol One Arena, offers quick metro access to companies, museums, monuments, and memorials in the nation's capital. Walk to Union Market to eat and drink or take the NoMa-Gallaudet U Metro station and visit the National Mall or the White House, only two miles away. When you return to our NoMa, D.C. hotel, enjoy a meal or a cocktail at The Bistro or swim in the indoor pool. Business travelers will enjoy the free Wi-Fi, boardroom, 24-hour fitness center, and convenient location near government offices. When it’s time for rest, retire to one of our rooms and suites that feature a coffeemaker, safe sofa bed, work desk, and spacious sitting area. Whether visiting the nation’s capital for business or a relaxing getaway, the Courtyard Washington, DC/U.S. Capitol hotel will leave you feeling rested and inspired. 

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