Assistant Sales Manager, Weddings

Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The position of Assistant Sales Manager, Weddings is responsible for supporting the weddings business in the Hotel. You will be reporting to the Assistant Director of Groups Meetings and Events to drive commercial success in the Weddings segment through working with the Weddings team. 

What will you be doing?

As our Assistant Sales Manager - Weddings, you will be responsible for performing the following tasks to the highest standards:

• Support enhanced revenue contribution opportunities from Weddings business segment.
• Participate in third party organised weddings shows and Hotel organised weddings showcase.
• Attend to enquiries, conduct site inspections and finalize all details once the business is confirmed.
• Collaborate with all relevant internal and external vendors to support the successful executive of the wedding event including but not limited to attending to food tasting, recommend and support in linen selection, floral theme and wedding favour, issue Banquet Event Order and Weddings Resume and ensure exemplary service delivery and guest satisfaction.  
• Support Hilton Honors program and opportunities in members’ enhanced revenue contribution while ensuring guests’ satisfaction.
• Ensure accurate and timely submission of reports and proper upkeep of documents.
• Comply with all company policies and brand standards relating to marketing, operational process and systems operational procedures.
• Carry out any other reasonable duties and responsibilities as assigned by the management in view of changing business needs.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Requirements

What are we looking for?

An Assistant Sales Manager, Weddings serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Passionate about delivering exceptional guest experience with sustainability and business objectives in mind.
• Energetic, vibrant and inspiring to the team.An innovative self-starter, with confidence and resilience.
• Accountable and always positive in exploring alternatives and opportunities for better performance.
• Focused on driving success for the hotel.
• Warm, sincere and inclusive in interpersonal interactions.
• Proactive, confident and reliable.
• Flexibility to respond effectively with changes in business.
• Strong presentation and communication skills.
• Excellent planning and organisation skills.
• An excellent team player who works well with different stakeholders to ensure success of hotel.
• Has sense of urgency and discipline to ensure tasks are completed in a timely manner.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Minimum 1 year’s experience in a similar capacity.
• Excellent command of written and spoken English to meet business needs.
• Good interpersonal, organizational and communication skills.
• Relevant diploma or degree in a business discipline.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!