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Operations Manager - TownePlace Suites Dulles

TownePlace Suites Dulles Airport

22744 Holiday Park Drive
Sterling, VA 20166

94 Room All Suite
Managed By B.F. Saul Company Hospitality Group
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Full-Time

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
The Operations Manager is the key individual in the organization's chain of command with complete responsibility for all activities at their hotel during the assigned shift.  The Operations Manager assists in managing all departments in the hotel including but not limited to front office, housekeeping, engineering and food & beverage.  As well as serving as a role model to peers and subordinates.  
B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity. 
Responsibilities
    • Assist in generating maximum financial performance, from their hotel during the assigned shift, within the framework of company direction, policies and procedures.
    • Assist in championing all aspects of the Company Mission Statement, as it relates to their facility during the assigned shift.  The top emphasis is Superior Guest Service and Product Quality as described in Our Quality Pledge, Our Big 3, Standards of Service and our One Team Values.
    • Operate the hotel during the assigned shift, by preparing completing property inspections, shift briefings to communicate activities, assist in short-term trainings, and problem resolution.
    • Maintain and support the organization's professional image and high ethics.
    • Strong interpersonal/leadership skills, professional caring approach towards team members
    • Guest first approach
Requirements
    • Basic Requirements:
    • Experience: A minimum of two years’ experience, front-of-house operations.
    • Education: College Education (2 years)
    • Preferred Qualifications:
    • Previous hotel management experience in Rooms, Food & Beverage or Sales
    • Computer experience
    • College Degree (4 Years)
Benefits:
    • Well-Being Benefits:
    • Health Insurance
    • Dental & Vision Insurance
    • Short & Long Term Disability
    • Vacation Policy
    • Long Term Planning:
    • 401(k) Retirement Program
    • Paid Life Insurance
    • Tuition Reimbursement
    • Team Member Programs:
    • Our Big 3 Mission Statement Leaders of the Month/Year
    • Annual Performance Appraisals and Wage Increase Opportunities
    • Annual Team Member Banquets
    • Annual Team Member Engagement Survey
    • Discounted Room Rates for Team Members, Family and Friends
    • Complimentary Room Stays
    • Weekly Payroll
#oneteam
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Posted March 16, 2024

TownePlace Suites Dulles Airport

Less than 10 minutes from Washington Dulles Airport and close to Northern Virginia's business corridor, National Air and Space Museum and Wolf Trap, TownePlace Suites Dulles Airport offers ideal accommodations for business, vacation or relocation to Northern Virginia. We're also close to shopping, entertainment and such companies as Raytheon, Volkswagen, Oracle, Accenture and AOL/Time Warner. Our extended-stay hotel near Dulles Airport is an all-suites hotel featuring spacious floor plans with free wireless Internet, flat-panel TVs and fully equipped kitchens that include a refrigerator, dishwasher, microwave and stove top. After a great night's rest or a busy day, enjoy a workout in our 24-hour fitness center. Other hotel amenities help make travel easy including complimentary newspaper delivered weekdays to your door, free parking, complimentary local calls and free breakfast. Whether visiting DC or Northern Virginia for a few days or few months, you'll feel right at home at TownePlace Suites.

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