Photo of TownePlace Suites Dulles Airport, Sterling, VA

Night Auditor

TownePlace Suites Dulles Airport

22744 Holiday Park Drive
Sterling, VA 20166

94 Room All Suite
Managed By B.F. Saul Company Hospitality Group
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Compensation: Starting at $18/Hour, Part-Time

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
Join the amazing team at the Towneplace Suites Dulles! This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B.F. Saul Company Hospitality high standards of quality to ensure guest satisfaction.
Responsibilities:
    • Guest Service:  Performs the manager-on-duty role during 3rd shift.  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows Towneplace Suites guest service recovery program.   
    • Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.  
    • Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  Towneplace Suites procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.   
    • Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to Towneplace Suites general work rules and department procedures. Attends all required department and hotel meetings.     
    • Safety/Risk Management:  Maintains a clean and safe work area in compliance with Towneplace Suites brand, local, state and federal regulations. Follows all Towneplace Suites procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience:
    • High school diploma or GED required.
    •  2+ years prior guest service experience required, preferably in a hospitality setting.
    • Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Posted March 25, 2024

TownePlace Suites Dulles Airport

Less than 10 minutes from Washington Dulles Airport and close to Northern Virginia's business corridor, National Air and Space Museum and Wolf Trap, TownePlace Suites Dulles Airport offers ideal accommodations for business, vacation or relocation to Northern Virginia. We're also close to shopping, entertainment and such companies as Raytheon, Volkswagen, Oracle, Accenture and AOL/Time Warner. Our extended-stay hotel near Dulles Airport is an all-suites hotel featuring spacious floor plans with free wireless Internet, flat-panel TVs and fully equipped kitchens that include a refrigerator, dishwasher, microwave and stove top. After a great night's rest or a busy day, enjoy a workout in our 24-hour fitness center. Other hotel amenities help make travel easy including complimentary newspaper delivered weekdays to your door, free parking, complimentary local calls and free breakfast. Whether visiting DC or Northern Virginia for a few days or few months, you'll feel right at home at TownePlace Suites.

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