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Director of Housekeeping

Hotel Nia

200 Independence Dr
Menlo Park, CA 94025

250 Room Hotel
Managed By HHM Hotels

Compensation: $75,000 to $85,000 per year, Full-Time


Opportunity:  Director of Housekeeping

Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards.  Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.

Potential Career Path

Area Director of Housekeeping – Assistant General Manager – General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Maintain an effective inspection program for hotel rooms, public and other assigned areas.
  • Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs.
  • Observe and monitor staff performance to meet established productivity and cleanliness standards.
  • Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner. 
  • Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction.
  • Conduct daily pre-shift meetings to effectively communicate to and celebrate with the housekeeping staff.
  • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, and guest room safety).
  • Maintain positive working relationships with vendors and third-party contract labor.
  • Maintain departmental expenses in line with budget and forecasts.
  • Ensure compliance with brand standards, if applicable.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

Position Requirements

  •  High School diploma or equivalent preferred.
  • Two years previous housekeeping supervisor experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Posted March 29, 2024

Hotel Nia

Welcome To Hotel Nia, Autograph Collection

Stay Inspired At Our Luxury Hotel Nia In Menlo Park, Ca

A member of Marriott’s Autograph Collection, Hotel Nia is redefining the expectation for high-end hospitality. Positioned in the heart of Silicon Valley in upscale Menlo Park, the hotel is an ideal base for visitors to San Francisco Bay, Palo Alto, Redwood City, Stanford University and minutes away from California’s most innovative businesses including Google and Meta HQ; with easy international airport access. After exploring the innovative culture of the local area, retreat to our modern, high-tech, airy rooms with floor-to-ceiling views of California's sunny surroundings. Indulge in creative cuisine inspired by Southern European flavors at Porta Blu or specialty coffee, juice and light bites at Verve. A pristine resort pool and central courtyard garden with bocce and other games are ideal for leisurely enjoyment, or embark on a quintessential California cruiser bike to explore the area.

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