Complex Group & Events Assistant Manager

Job Number

24038465

Job Category

Event Management

Location

Western Regional Office, 17872 Gillette Avenue Suite 300, Irvine, California, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Candidate Profile 

Education And Experience

High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

Core Work Activities

Assisting In Managing Meetings And Special Events Operations

Researches and analyzes new products, pricing and services of competition.

Reviews scheduled events and troubleshoot potential challenges/conflicts.

Assists in coordinating all groups that will impact property operations.

Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.

Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.

Assists in the execution of brand service initiatives in event management areas.

Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting In Budgets And Finances

Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

Be

where you can do your best work,​

Begin

 your purpose, 

Belong

 to an amazing global​team, and 

Become

 the best version of you.