Photo of Hilton London Croydon, Croydon, England, United Kingdom

Restaurant Manager

Hilton London Croydon

101 Waddon Way, Purley Way
Croydon, England CR9 4HH
United Kingdom

168 Room Hotel
Managed By Hilton
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Full-Time

Description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

Annual Salary of £30,000 plus service charge

 A WORLD OF REWARDS

  • Uniforms provided
  • Free and healthymeals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Free Parking
  • Modern and inclusive Team Member’s areas

A Restaurant Manager is responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant & Lounge) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Restaurant Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge & Events) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
  • Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
  • Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
  • Recruit, interview and train team members

What are we looking for?

Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

 #LI-TR1

Posted April 5, 2024

Hilton London Croydon

At A Glance

Just 17 minutes on the train from London and a 30-minute drive from Gatwick, the Hilton London Croydon hotel is in a great location for visitors to London's attractions while enjoying a break from the city. Get in your daily workout in the hotel's fitness center, equipped with weights and cardiovascular machines. Savor fine British cuisine in The Larder Restaurant and Bar or relax with a cappuccino in the hotel's Costa Coffee café. Rooms and suites feature floor to ceiling windows. Book direct for free standard WiFi. Hilton Honors members only. Premium WiFi has a fee.

  • Located 8 miles and 17 minutes by train from London
  • Enjoy Farleigh golf club, one of Surrey’s top courses
  • 15 meeting rooms for up to 300 guests, the largest at 4705 sq. ft. 
  • Gym with weights and cardiovascular machines
  • British cuisine at The Larder Restaurant and Bar