Benefits Specialist

Description

• Administers all aspects of leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, etc.)
• Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed
• Maintains appropriate contact with all employees on leave to ensure all relevant completed medical documentation is submitted for timely review and coordinates all aspects of return to work
• Excellent Customer Service skills
• Must be focused on and interested in delivering high quality service to employees
• Documents all calls and communicates employee needs to appropriate parties. Follows up and completes all work originating from employee phone calls, in-person, or on-line communication
• Creates and maintains benefits file on every employee. Updates information as necessary or required from in-person requests and on-line request for changes/updates
• Creates and prepares the reconciliation of health plan eligibility reports
• Monitors and reviews performance agreements with all medical plan providers
• Contacts carrier representatives to assist with the resolution of administrative problems and various questions or concerns
• Maintains benefit-related manuals and materials
• Updates the information on the employee intranet site to insure accuracy
• Tracks activities of COBRA vendor to ensure notices are timely sent; track employee COBRA payments. Issue manual COBRA notices when necessary
• Ensures the documentation/applications/certificate of health of medical, dental, vision and optional insurance products are accurate, complete and submitted to carrier
• Delivers benefits information at New Hire Orientation on a weekly basis
• Assist the Manager of Compensation and Benefits as requested or assigned
• Other duties and responsibilities as assigned

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Bachelors Degree with two (2) years experience directly working with the administration of employee benefits and procedures such as health, life, dental and 401K from a mid-size company required
• OR an Associates Degree with four (4) years experience directly working with the administration of employee benefits and procedures such as health, life, dental and 401K from a mid-size company required
• Outstanding verbal and written skills required
• Experience setting-up, inputting, maintaining, and adjusting information in Microsoft Dynamics GP (a Skills test may be required) preferred
• Proficiency with setting up data bases and conducting trend analysis is strongly preferred
• Experience and ability with setting-up Excel workbooks, spreadsheets, reports, knowledge of Word Windows required (Skills test may be required)
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position