Photo of Pacific Palms Resort, City of Industry, CA

Housekeeping Houseperson

Pacific Palms Resort

1 Industry Hills Parkway
City of Industry, CA 91744

292 Room Resort

Medical, Dental, Vision & Life Insurance, Matching 401K, Free meals & parking

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Compensation: $18.00/hour, Full-Time

To provide support to Room Attendants to include but not limited to linen and terry replenishment, garbage removal, and assistance in obtaining necessary supplies in order to effectively clean guest rooms.  Maintain guest room hallways and elevators in a clean and well-maintained manner.  Maintain clean and well organized service hallways and ice machine landings.

Responsibilities

  • Ensure Room Attendants have an adequate supply of terry and linen to include towels, sheets, and pillowcases.  Maintain well-stocked carts.
  • Ensure that soiled linen is removed from Room Attendant carts in a timely manner and that carts remain clean and free of debris.
  • Ensure that garbage is removed from Room Attendant carts in a timely manner and that carts remain clean and free of debris.
  • Ensure that hallways are clean, well vacuumed, and free of debris.
  • Notify supervisor immediately of all Engineering needs and/or excessive room service trays on the floors.
  • Consistently adhere to all resort policy and procedure
  • Consistently meet and greet all guests and provide exceptional guest service in handling all requests.  Use guest name whenever possible.
  • Never say “No”.  You must find a way to satisfy the guest need at all times.
  • Move furniture for Room Attendants as required.
  • Assist Special Project House person when required
  • Maintain a clean and organized work area
  • Deliver and remove roll always and cribs as requested
  • Clean and deliver refrigerators and other small appliances as needed
  • Support Supervisor and Manager as required in completion of all checklists and special projects.
  • Any and all reasonable requests of management

Qualifications

  • Excellent customer service skills
  • Ability to multitask
  • Flexibility under pressure
  • Have basic knowledge of cleaning products and equipment.
  • High School Diploma or GED equivalent
  • Basic knowledge to receive instructions in English

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted March 13, 2024

Pacific Palms Resort

Welcome to LA's Hilltop Hideaway

Pacific Palms Resort is the only full-service luxury golf and conference resort in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains, many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.

Our Los Angeles Area Golf Courses

Make your stay at Pacific Palms Resort complete, with a round on one of our championship golf courses! This is the ultimate compliment to everything else our resort offers, though the courses are well-known outside, as some of the finest in California. In fact, they have been a regular destination of the best golfers for more than 40 years, giving us a reputation as one of the best rounds you can find near LA.

Dining with a view, at Pacific Palms Resort

You may have realized that Pacific Palms Resort has quite a bit to offer. In fact, our luxury resort is almost a complete world of benefits for our guests, including golf and spa options. But you can’t enjoy all this, or anything else, on an empty stomach! That’s why our luxury resort also includes one of the best restaurants in the City of Industry, CA. Red Restaurant and Bar’s fine California style dining stands in contrast to what you’d expect from most resorts: we confidently invite you to bring friends and significant others alike for a dining experience that will satisfy everyone and enjoy the expansive outdoor seating area with spectacular views!

Weddings

Located in the stunning San Gabriel Valley, our Los Angeles County wedding venues will make the wedding of your dreams a reality. Our exceptional wedding specialists and event planners will work with you to ensure no detail is overlooked and that your ceremony and reception is picture-perfect. Don’t just take our word for it, take a look at our photo gallery to see the exceptional and flawless weddings we’ve had the pleasure of hosting. What kind of wedding do you have in mind? Simple or opulent, Pacific Palms Resort’s 650-acre property includes a selection of indoor and outdoor locations ranging from a romantic garden gazebo to our 12,000 square foot elegant Majestic Ballroom.

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