Catering Manager

The Opportunity 

Delaware North Sportservice is searching for a Catering Manager to join our team at Nationwide Arena in Columbus, Ohio. In this role, you will develop and execute exceptional events for guests in our restaurants, suites, and other party areas. If you have catering management experience, and want to grow your career in the action-packed environment of Nationwide Arena, apply today!

Pay

Minimum – Anticipated Maximum Base Salary: $55300 - $74600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awareness
• Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout
• Develop effective presentations both verbally and written where ideas and recommendations display strong understanding and expertise in the sales process
• Manage the customer decision and relationship process, negotiate prices and arrangements with clients, draw up contracts, and secure client's signature and deposit
• Coordinate with operations managers to organize necessary banquet, kitchen, and service staff and arrangements for each event
• Document and review all records for each catering event and analyze what can be done to improve booking sales; maintain an excellent track record of maintaining budgetary allotments and exceeding guests' expectations
• Design and deliver appropriate catering menus by collaborating with clients and chefs

Qualifications 

• Minimum three years of catering management experience in an arena or other large venue is required
• Experience in food preparation, inventory and cost control, scheduling, and purchasing
• Excellent customer service orientation, communication, data analysis, and organizational skills
• Ability to work event hours including some holidays, weekends, and evenings
• Bachelor's degree in hospitality management or related preferred

Who We Are 

Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL’s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.