Lifestyle Front Desk Agent SUBSTITUTE
The New York EDITION
5 Madison Avenue
New York,
NY
10010
Full-Time
Additional Information
Pay: $29.48-$39.31/HourJob Number
24046774Job Category
Rooms & Guest Services OperationsLocation
The New York EDITION, Five Madison Avenue, New York, New York, United States VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
Non-ManagementPosition Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $29.48 to $39.31 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,Begin
your purpose,Belong
to an amazing global team, andBecome
the best version of you.
The New York EDITION
New Luxury For a New Generation
The New York EDITION brings together lasting comfort, extraordinary style and an exceptional level of service in a uniquely individual environment. Located in the heart of midtown New York’s Flatiron District, steps from Madison Square Park, the luxury hotel seamlessly blends the integrity and character of a prestigious landmark building with a simple, sophisticated design sensibility. Originally built in 1909 as the headquarters for The Metropolitan Life Insurance Company, the historic 41-story clock tower offers jaw-dropping 360-degree views and is an iconic landmark against the city skyline.
Rooms
The New York EDITION’s 273 stylish guest rooms, suites and penthouses feature oak floors and dark oak wood-paneled foyers that create a cozy residential entrance combined with a modern feel. Oversized windows magically frame city views, including a close-up of Madison Square Park, the iconic Empire State Building and the breathtaking New York City skyline.
Suites feature custom sofas and chaise lounges with imported linen upholstery, silver silk drapery and a walnut coffee table with espresso leather top. Large black and white photography from renowned fashion photographer Melvin Sokolsky’s iconic 1963 “Bubble” series are perched atop dark oak ledges on the building’s guest room floors. With its wealth of individual touches, residential feel, modern sensibility and emphasis on comfort and quality, the hotel suites at The New York EDITION combine the familiar and the original to create an interior of timeless style and enduring design.
Meetings & Events
The New York EDITION offers approximately 2,100 square feet of versatile meeting and event space in the heart of midtown Manhattan, including an executive boardroom and a studio space. Three modern penthouses, each 1,350 square feet with sweeping city views, can also host private events. The hotel's signature restaurant offers customized banquet menus for events, meetings, luncheons and dinner parties, available in each of our venues.
