7121 Bishop Road
Plano,
TX
75024
Full-Time
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Seamlessly blending style and substance, Dallas/Plano Marriott at Legacy Town Center is the ideal home base for your travels. Our hotel welcomes business and leisure travelers to Texas with a superb location, just a short walk from The Shops at Legacy, Toyota Stadium and Crayola Experience Plano. Corporate guests enjoy easy access to major Plano-area companies including Capital One, Toyota and JPMorgan Chase. Surround yourself with comfort in our modernized hotel rooms and suites, appointed with rainfall showers, premium bedding, high-speed Wi-Fi and 55-inch flat-screen TVs. Host an important meeting or joyful social occasion in 35,000 square feet of event space, enhanced by expert organizers and catering staff. Recharge in our outdoor pool or at our 24-hour fitness center. Savor delicious American fare at our hotel restaurant, Copper Creek, or grab a coffee at the full-service Starbucks®. Whatever your reason for joining us, Dallas/Plano Marriott at Legacy Town Center is the smart way to travel.