Housekeeping Room Attendant

General Description:

Room Attendant is responsible for cleaning rooms or as assigned on a daily basis. The housekeeping room attendant must ensure rooms are cleaned and maintained to hotel's set standards. Rooms must be ready in a timely manner for guest's accommodations and work must be done in a safe, accident-free manner according to Occupational Safety and Health Administration (OSHA). Interaction with guests and co-workers must be conducted in a service-oriented and friendly manner.

Work Requirements:

•  Maintain a clean and organized housekeeping cart and linen room daily. 
• Responsible for lost and found articles according to hotel policy.
• Communicate any maintenance issues within the guests, co-workers at all times.
• Communicate guest's complaints regarding housekeeping service or equipment to the room inspector and/or Executive Housekeeper.  
• Maintain a warm and friendly demeanor with guests, co-workers, at all times.
• Must be able to sweep, mop, use a vacuum cleaner, dust and wipe surfaces vertically and horizontally.
• Must be able to work with chemicals such as: bleach, bathroom cleaner, glass cleaner and floor cleaner.
• Communicate with other hotel departments regarding problem which may need their attention.
• Provide the highest quality of service to the customer at all times.
• Must wear Personal Protective Equipment (PPE) when handling chemicals, items that may or suspect they contain bloodborne pathogens, or sharps (needle) instrument.
• Must attend and participate in department safety training.
• Requires working at a fast paced and must be quick and efficient when completing assigned tasks or rooms.
• Required room attendant schedule may change according to occupancy and requires flexibility with schedule. Must be able to work weekends and holidays.
• Must work well with other co-workers. Supervisors will check each room attendants' room and will bring the attendant to the room back to complete cleaning the room according to hotel standards if necessary.
• Must be able to clean bathrooms thoroughly in 25-30 minutes. 

Physical Requirements:

*The physical demands are representative of those met by the employee to successfully perform the essential function*.

• While performing the duties of this job, the employee is regularly required to talk and hear.
• Constantly (6-8Hours) Required to stand, walk, use hands and arms to reach overhead.
• Occasionally (Up to 3 hours) Required to sit, climb, balance stoop, kneel crouch and crawl.
• Occasionally (Up to 3 hours) Light work - lift or move up to 1lbs -10lbs 10% of time.
• Frequently (3-6 hours) Medium work - lift or move up to 10lbs-30lbs - 45% of the time.
• Frequently (3-6 hours) Heavy work - push or pull, lift or move 50-70lbs of force - 45% of the time.
• Constantly (6-8 Hours) Lift, carry, push, pull or otherwise move objects.
• Specific vision abilities required by this job include: Close Vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• May be frequently exposed to fumes, chemicals, dust or airborne particles.

Mental Requirements:

• Must be able to communicate information and ideas clearly.
• Able to evaluate and choose an alternative plan of action quickly and accurately.
• Work well in stressful and high-pressured situation. 
• The ability to work and thoroughly read and understand basic arithmetic functions.
• Effectively listen, understand and clarify concerns and issues raised by co-workers and hotel guests.

Education Requirements:

• Highschool diploma or GED Diploma
• 1+ years' experience 

EOE/M/F/D/V/SO