Photo of The Westin Washington, D.C. City Center, Washington, DC

Guest Service Expert

The Westin Washington, D.C. City Center

1400 M Street NW
Washington, DC 20005

Hotel
Managed By Marriott International
Save

Part-Time

Additional Information

Dining Room Attendant supporting the Root + Vine Restaurant team

Job Number

24049770

Job Category

Food and Beverage & Culinary

Location

The Westin Washington DC Downtown, 999 9th Street Northwest, Washington, District of Columbia, United States VIEW ON MAP

Schedule

Part-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

Be

where you can do your best work,​

Begin

 your purpose, 

Belong

 to an amazing global​team, and 

Become

 the best version of you.
Posted March 20, 2024

The Westin Washington, D.C. City Center

Welcome To The Westin Washington, D.C. City Center

The heart of DC: Enjoy our Downtown Hotel Unique Amenities

The Westin Washington DC City Center is a must-experience hotel for those who want a different view of DC. Feel your best in our energizing spaces: the atrium's bright atmosphere, our fitness center's immersive technology, and our DC restaurant's trendy twist on historic design. You will feel energized in our pet-friendly hotel rooms featuring city views, marble bathrooms, SmartTV's, luxury bedding, and a workspace that empowers you. Connect well in vibrant social spaces or over drinks at our DC hot-spot: Infamy Restaurant & Bar - or power up with a healthy breakfast. Our building is known for its design history, our service brings unique DC experiences to you, and our hotel near Walter E. Washington Convention Center, Lincoln Theater, and Capital One Arena offers access to memorable locations.

Luxurious Suites

Experience body and mind wellness in our luxury suites in Washington DC, with in-room massages and 24-hour room service. All our suite accommodations are spacious and offer high-speed internet access, 50-inch LED flat screen TVs, mini-refrigerators, the Heavenly® Bed, and marble bathrooms that have been revitalized since the suites were originally designed by Givenchy.

Ideal Venues for Glowing Celebrations

Located in the center of our nation’s capital, you can feel its dynamic spirit at The Westin Washington, DC City Center hotel. Infuse your meeting or event with that energy when you choose one of our ideal venues for your DC reception, wedding, social gala, or convention.

EatWell Meeting Breaks

Host your next team meeting after an event near the convention center in Washington D.C. with large work desks and wireless high-speed Internet options available. Additionally, offer attendees EatWell options during meeting breaks to ensure they are fueled for success.