Front Desk Agent
The Westin Washington, D.C. City Center
1400 M Street NW
Washington,
DC
20005
Full-Time
Job Number
24065383Job Category
Rooms & Guest Services OperationsLocation
The Westin Washington DC Downtown, 999 9th Street Northwest, Washington, District of Columbia, United States VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
Non-ManagementPosition Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,Begin
your purpose,Belong
to an amazing globalteam, andBecome
the best version of you.
The Westin Washington, D.C. City Center
Welcome To The Westin Washington, D.C. City Center
The heart of DC: Enjoy our Downtown Hotel Unique Amenities
The Westin Washington DC City Center is a must-experience hotel for those who want a different view of DC. Feel your best in our energizing spaces: the atrium's bright atmosphere, our fitness center's immersive technology, and our DC restaurant's trendy twist on historic design. You will feel energized in our pet-friendly hotel rooms featuring city views, marble bathrooms, SmartTV's, luxury bedding, and a workspace that empowers you. Connect well in vibrant social spaces or over drinks at our DC hot-spot: Infamy Restaurant & Bar - or power up with a healthy breakfast. Our building is known for its design history, our service brings unique DC experiences to you, and our hotel near Walter E. Washington Convention Center, Lincoln Theater, and Capital One Arena offers access to memorable locations.
Luxurious Suites
Experience body and mind wellness in our luxury suites in Washington DC, with in-room massages and 24-hour room service. All our suite accommodations are spacious and offer high-speed internet access, 50-inch LED flat screen TVs, mini-refrigerators, the Heavenly® Bed, and marble bathrooms that have been revitalized since the suites were originally designed by Givenchy.
Ideal Venues for Glowing Celebrations
Located in the center of our nation’s capital, you can feel its dynamic spirit at The Westin Washington, DC City Center hotel. Infuse your meeting or event with that energy when you choose one of our ideal venues for your DC reception, wedding, social gala, or convention.
EatWell Meeting Breaks
Host your next team meeting after an event near the convention center in Washington D.C. with large work desks and wireless high-speed Internet options available. Additionally, offer attendees EatWell options during meeting breaks to ensure they are fueled for success.
