Restaurant Host
Origin Hotel Red Rocks
18485 West Colfax Avenue
Golden,
CO
80401
123 Room Hotel
Managed By
Tandem Hospitality Group
Full-Time
RESTAURANT HOST
Job Description
The Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table. The Host is to ensure that all guests’ needs and expectations are exceeded and to resolve any issues efficiently and effectively to the guest’s satisfaction.Job Responsibilities
- Greet guests personally as they enter the establishment
- Answer telephones using appropriate etiquette
- Accept to-go orders over the telephone
- Receive and record dining reservations on the telephone
- Ensure the proper setup of the dining room
- Ensure dining room seating is controlled and that there is server parity in the number of tables
- Ensure neatness and cleanliness of stations
- Present menus, make recommendations and take orders if necessary
- Assist other food and beverage staff when necessary
- Liaise between staff and customers to ensure great service
- Anticipate and address guests' service needs
- Thank guests with genuine appreciation
Job Qualifications
- Prior food and beverage industry experience preferred
- Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision
- Punctuality and reliable attendance
Posted March 22, 2024
Origin Hotel Red Rocks
A GOLDEN EXPERIENCE
Where the rocks are red, and the outlook is sky high. As the official hotel of the iconic Red Rocks Amphitheatre and with a location just minutes from downtown Golden, Origin Red Rocks, a Wyndham Hotel, blends rock and roll energy with mountain town vibes.
