Photo of Embassy Suites by Hilton New York Manhattan Times Square, New York City, NY

Housekeeping Manager

Embassy Suites by Hilton New York Manhattan Times Square

60 West 37th Street
New York City, NY 10018

310 Room Hotel

Compensation: 72K -78K, Full-Time

What will I be doing?

As the Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and meeting space
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls, and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling, and delivering recognition and reward
  • Oversee and conduct room inspections

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing all the time.
  • Leadership - We're leaders in our industry and our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Innovation
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted March 27, 2024

Embassy Suites by Hilton New York Manhattan Times Square

Steps from Broadway, with free breakfast

Our 39-story hotel is surrounded by New York shops and sights, with stunning skyline views. Times Square, Broadway musicals, Madison Square Garden, and the Empire State Building are a 10-minute walk away. We're half a mile from Grand Central Terminal and Penn Station. Enjoy our SkyLawn terrace lounge and bar (seasonal) and join us for our complimentary evening reception.