Food & Beverage Supervisor
Full-Time
Job overview
As a Food & Beverage Supervisor, you will fill a leadership role in supporting your hotel’s financial goals by assisting the Food and Beverage management in the daily operations of the restaurant and/or other areas of the Food and Beverage and Banquet departments. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability. This position reports to the Food and Beverage Manager/Director or General Manager.
The ideal candidate will:
- Have a minimum of 1 year experience in a Supervisory or Management Food and Beverage position.
- Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
- Inspects restaurant and outlets daily to ensure high quality food and food presentation, cleanliness and side work duties completed. Maintain follow-through of all guest requests, problems, complaints and/or accidents which occur in the Restaurant, Room Service, Lounge or Banquets.
- Assist Department Head/General Manager to ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to company standards.
- Assist Department Head/General Manager to schedule employees at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling.
- Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver.
- Assists in the aggressive recruitment of staff department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews).
- Conducts pre-shift meetings to inform staff of daily events; ensures staff is prepared, organized and delivers high standards of service.
- Assist Department Head/General Manager in developing and ensure implementation of Food and Beverage promotional ideas.
- Assist Department Head/General Manager to ensure all beverage costs are maintained to meet budget.
- Provides a professional image at all times through appearance and dress.
Note: Other duties as assigned by supervisor or management
Benefits for Full Time Employees
- Medical, Dental, and Vision Coverage
- 401K retirement plan
- Short and Long-Term Disability Income*
- Term Life and AD&D Insurance
- Vacation PTO & Holiday/Sick PTO
- Employee Assistance Program
*Specific plans for specific positions
Merriweather Lakehouse Hotel
4-STAR ACCOMMODATIONS IN A LAKEFRONT SETTING
PREMIUM SUITES FOR ALL OCCASIONS
Penthouse and Presidential Suites can be had just about anywhere. We set out to create a premium experience that cannot be found anywhere else in the region. Whether you are entertaining family and friends, or gathering for business reasons, our premium Penthouse and Presidential suites will make all the difference.
AN ENCLAVE FOR MEETINGS & EVENTS
From corporate meetings, retreats, and holiday events to reunions and board meetings, our new event space can accommodate events of all sizes – indoors and outdoors!
And if exquisite catering is required, our creative culinary team will customize any of our menus to meet your needs.
INDULGE AT THE PEARL SPA WITH THE WELLNESS PASSPORT
Escape THE ordinary and restore the body, mind, and soul any day of the week.
Indulge at The Pearl Spa with four experiences designed to promote holistic self-care. THE wellness passport includes one mind-body movement or meditation class, a one-hour session in THE healing waters, one element experience session, and one 25-minute session in THE great abyss.
LAKESIDE DINING AT LĀK
Lāk serves up classic American tastes emphasizing an upscale dining experience. Closely partnering with Columbia’s local farm culture, Lāk’s culinary team prepares dishes from-scratch, concocting fresh, seasonal creations to satisfy every palate. Overlooking the Lake, the dining experience is memorably distinctive for locals and hotel guests alike, while Rookery Bar & Lounge serves up locally crafted brews, specialty seasonal cocktails and magnetic vibes in an awe-inspiring setting. Each morning, a roaring fire and plush seating welcomes guests to indulge in enticing house-made pastries and Lavazza coffee.